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Converge platform for payers:
Virtual Primary Care

Create a digital navigation hub that supports longitudinal member care.

hands holding a phone virtual visit

A connected digital experience

Converge Virtual Primary Care brings your care ecosystem together to create a powerful navigation hub that seamlessly integrates virtual and digital behavioral health tools, as well as condition-specific automated care programs, to create a single comprehensive care journey for members.

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Expand access

Our embedded consumer experience places virtual primary care directly within existing digital front doors to better connect members to quality longitudinal care. Members simply click a text or email link to join the visit—no app downloads required.

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Create an exceptional experience

Easy scheduling, physician-to-member chat, in-network referrals, in-visit program enrollment, and between-visit automated care programs create a streamlined member experience. 

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Reduce costs

Integrated labs and provider networks keep diagnostics and specialty referrals in-network, while embedded formulary capabilities improve adherence. Member data surfaced at the time of a visit also helps providers address gaps in care in real time.

SDOH a doctor enabling hybrid care with purpose

Social Determinants of Health

Corporate Responsibility

Explore Amwell solutions that can help you address social determinants of health (SDOH) through enhanced access, whole-person care, and affordability options. 

  • 4.9 of 5


    in member satisfaction with Converge Virtual Primary Care

  • 54%

    of members

    had a gap in care closed in the first three months of enrollment

What your peers are saying...

I think there's a lot of problems [Amwell Virtual Primary Care] can solve. For one, we know that members wait a long time to get into a primary care physician, some waiting up to a month to get in. They may be in a rural area where it might even take even longer. I think [Virtual Primary Care] can improve access to care.”

Laura Messineo

Vice President, Highmark Health