I think there's a lot of problems [Amwell Virtual Primary Care] can solve. For one, we know that members wait a long time to get into a primary care physician, some waiting up to a month to get in. They may be in a rural area where it might even take even longer. I think [Virtual Primary Care] can improve access to care.”
Virtual Primary Care
Converge platform for payers:
Create a digital navigation hub that supports longitudinal member care.
A connected digital experience
Converge Virtual Primary Care brings your care ecosystem together to create a powerful navigation hub that seamlessly integrates virtual and digital behavioral health tools, as well as condition-specific automated care programs, to create a single comprehensive care journey for members.
The Converge difference
Expand access
Our embedded consumer experience places virtual primary care directly within existing digital front doors to better connect members to quality longitudinal care. Members simply click a text or email link to join the visit—no app downloads required.
Create an exceptional experience
Easy scheduling, physician-to-member chat, in-network referrals, in-visit program enrollment, and between-visit automated care programs create a streamlined member experience.
Reduce costs
Integrated labs and provider networks keep diagnostics and specialty referrals in-network, while embedded formulary capabilities improve adherence. Member data surfaced at the time of a visit also helps providers address gaps in care in real time.
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4.9 of 5
starsin member satisfaction with Converge Virtual Primary Care
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54%
of membershad a gap in care closed in the first three months of enrollment
What your peers are saying...
Related resources
Reimagine healthcare with Virtual Primary Care
Let’s connect to discuss how you can use Converge Virtual Primary Care program to reimagine longitudinal care for members.