
Automated Care Programs
Amwell for providers:
Empower providers and care teams to scale patient support between visits.
Guiding patients to better outcomes
Amwell Automated Care Programs act as an extension of your care team, using intelligent, profile-driven and clinically based conversations to help you remotely monitor and manage patient care.
The Converge difference
Engage patients between visits
Chat-based check-ins allow your providers and care teams to effectively engage with patients, proactively identify potential issues, and initiate necessary interventions and escalations when needed.
Ensure care plan adherence
Patient-generated data gives you the assurance that patients are adhering to their treatment plans, and if a chat response indicates that they are not, care can be immediately escalated to a virtual or in-person visit.
Improve operational efficiencies
Amwell Automated Care Programs are customizable to fit your providers’ unique needs, allowing them to deliver quality care while operating within their current care management processes and clinical workflows.

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95%
of consumerssay virtual companions helped them manage their medical condition
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89%
reductionin premature treatment termination
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32%
reductionin hospital readmissions
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$1M
estimated cost savingsper year due to ED readmission reduction

Spotlight: Amwell ED Post-Discharge Program
Help patients better navigate their physical and mental health conditions following a visit to the emergency department. Through this program, your peers have reduced ED readmissions rates and seen substantial cost savings.
What your peers are saying...

Empower your patients to achieve better outcomes
Find out how you can use Amwell’s Automated Care Programs to scale care and help your patients achieve better outcomes.