Automated Care Programs
Amwell for providers:
Support patients throughout their care journey with a personalized virtual companion.
Guiding patients to better outcomes
Amwell Automated Care Programs act as an extension of your care team, using intelligent, profile-driven and clinically based conversations to help you monitor and manage patient care.
The Converge difference
Engage patients between visits
Chat-based check-ins allow your providers and care teams to effectively engage with patients, proactively identify potential issues, and initiate necessary interventions and escalations when needed.
Ensure care plan adherence
Patient-generated data gives you the assurance that patients are adhering to their treatment plans, and if a chat response indicates that they are not, care can be immediately escalated to a virtual or in-person visit.
Patient monitoring and outreach
Automating patient conversations and clinical data collection empowers care teams to triage patients and maximize clinical outcomes and operational efficiencies.
say virtual companions helped them manage their medical condition
in premature treatment termination
69%of consumers closed a gap in care
ACP Gaps in Care program
48%reduction in no-show and cancellation rates
ACP Colonoscopy program
Spotlight: Amwell ED Post-Discharge Program
Help patients better navigate their physical and mental health conditions following a visit to the emergency department. Through this program, your peers have reduced ED readmissions rates and seen substantial cost savings.