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Converge platform for providers:
Scheduled Visits

Connect with patients directly from your EHR and engage with them pre- and post-visit.

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A more connected care experience

Powered by the future-ready Amwell Converge™ platform, Scheduled Visits is built on a foundation that connects in-person, automated, and virtual care to create a ‘care anywhere’ hybrid presence. Your providers never need to leave the EHR, and your patients never need to download an app or log in to have a virtual visit. Beyond the virtual encounter, our Amwell Automated Care Programs connect with patients pre-, post-, or between-visits to help improve care plan adherence, reduce no-shows, and improve outcomes.

The Converge difference

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Enhance the care experience

Reliable, one-click visit access creates an easy clinician and patient experience with a 95% technical visit success rate.

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Improve clinical & financial outcomes

Amwell Automated Care Programs allow for pre-, post-, and between-visit chat-based messaging to help reduce no-show rates and improve patient treatment adherence and outcomes.

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Build a future-ready infrastructure

Our open, EHR-integrated, serverless platform architecture is fueled by 15+ years of hybrid care experience and is designed to grow with you and your needs.

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Experience you can trust

Together, we can deliver on your hybrid care ambitions. We have experience working with more than 2,000 of your peers and have built our future-ready platform based on that knowledge and our more than 15+ years of hybrid care experience.

What your peers are saying...

Converge works great… it’s integrated within the EMR, so our providers and front office staff never have to leave their workflow – our patients, we just send them a link… they don’t have to register for anything. They don’t have to download anything… It has truly been life-altering for our staff.

Michael Williams

Vice President & CIO, LMH Health
Prior to moving to the Converge platform, I would receive daily emails from physicians about slow audio and video connections. After we moved to Converge it went radio silent. Instead of technical issue emails, we received emails from physicians thanking us for moving to a modern platform, and commenting on how the platform allows patients to better connect, even when they have poor internet connection.

Susan Pleasants, MD

Senior Vice President, Optimal Care, M Health Fairview

Related resources

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White paper Digital care and the EHR

Download the whitepaper to learn how two health systems brought digital care and the EHR together, focusing on platform consolidation, enterprise solutions, and a streamlined experience for patients and providers.
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Case study How Intermountain Healthcare integrated digital care

Read this case study to learn how Intermountain Healthcare integrated a unified digital care experience across its full spectrum of care, inclusive of Scheduled Visits.
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Case study Enterprise-wide digital care delivery platform

Read the M Health Fairview case study to view the health system's progress toward its goal of conducting more than 400,000 virtual visits annually.
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Let's talk about how we can digitally empower your healthcare ambitions.
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