Our leadership team

Phyllis Gotlib leads Amwell’s international operations. Prior to joining Amwell, Phyllis was Executive Partner at Flare Capital. She also served as co-founder and CEO of iMDsoft, a disruptive clinical information technology company that created innovative, market-leading solutions to streamline and optimize hospitals’ high-acuity care. Phyllis led iMDsoft from inception through its exponential international growth and ultimately to its acquisition by TPG Growth in 2012. Prior to iMDsoft, she founded PS Gluck, a lucrative diamond trade company which she managed for many years with her partner in the Israeli Diamond Exchange (IDE). After her departure from PS Gluck, Phyllis joined Tactic Capital Markets (TCM), a boutique investment firm, as a managing partner. At TCM, Phyllis began to focus on healthcare investments. In addition to her business ventures, Phyllis is an active philanthropist and social activist. She holds leadership roles on various not for profit organizations including Zahal Disabled Veterans Organization (ZDVO) and the Israel American Council (IAC). Phyllis works closely with Flare Capital’s entrepreneurs, providing deep healthcare technology insights and experience to support portfolio companies to become market leaders.

Since 2013, Brad Gay has served as Amwell’s Senior Vice President & General Counsel, with responsibility for the Company’s legal & regulatory affairs. In 2013, he was also appointed Secretary of NTN, a telehealth physician management company founded as a joint venture between Amwell and Anthem. Prior to joining Amwell, Brad was a member of the legal team at Dell EMC where he managed an international legal team dedicated to supporting a business unit with annual revenues of approximately $1 billion. In that position, Brad also managed a team of risk and compliance professionals tasked with ensuring the business unit’s regulatory compliance. While at EMC, Brad also held roles supporting the corporate development team on mergers & acquisitions, equity investments, technology transfers and other strategic licensing and go‑to‑market partnerships. Earlier in his career, Brad worked as a corporate transactional attorney at the international law firm Bingham McCutchen LLP, where he specialized in securities offerings, SEC compliance, mergers, financings and corporate governance matters. Brad holds a JD from Duke University School of Law and a BA from Middlebury College. He is admitted to practice law in Massachusetts.

Kurt Knight is Chief Operating Officer at Amwell and oversees the business and operational aspects of the company. He came to Amwell with an extensive background in healthcare, including experience at the Boston Consulting Group focused on pharma and global health, at Hill-Rom where he created a new home care business, and with the Gates Foundation, Save the Children, and Unicef where he worked on various global health challenges. Kurt holds an MPH from Columbia University and an MBA from Harvard.

Robert Shepardson is Chief Financial Officer of Amwell and oversees the financial aspects of the company. He joined Amwell in November 2021 from Morgan Stanley, where he held various leadership roles in Global Capital Markets and in Media and Communications Investment Banking. Most recently, Mr. Shepardson held the position of Managing Director in Global Capital Markets with responsibility for all equity issuance in the Healthcare sector. Mr. Shepardson serves as Treasurer on the board of The Alliance for Positive Change, an organization focused on transforming the lives of New Yorkers living with HIV/AIDS and other chronic illnesses. He graduated cum laude with a Bachelor of Arts in Economics from Princeton University and earned his Master of Business Administration from the Tuck School of Business at Dartmouth College.

Kathy Weiler is Amwell’s Executive Vice President, Chief Commercial and Growth Officer. In her role, she oversees the company’s growth strategy, driving strategic initiatives and leading business development, sales and account management, commercial enablement, marketing, and strategic and channel partnership teams. 

Prior to Amwell, Kathy served as Chief Consumer Officer at Optum, where she led consumerism across the enterprise. Preceding that, she was Chief Consumer Strategy Officer at UnitedHealth Group and the Chief Marketing and Experience Officer of Optum Health, leading marketing efforts for Optum Care and Optum’s Population Health Solutions, Complex Care Management, Medical Benefits Management, Behavioral Health, Prevention and Financial Services businesses. Kathy also served as Chief Marketing, Product and Digital Officer at Blue Cross and Blue Shield of Massachusetts, where she drove strategic growth and retention business objectives. 

Kathy holds a B.A. from Bowdoin College and an M.A. in International Economics and Finance from Brandeis University.   

Serkan Kutan serves as Amwell’s Chief Technology Officer where he is responsible for leading the continued development and scaling of Amwell’s digital care enablement platform. Serkan brings extensive experience in leading technology teams across the healthcare industry and joins Amwell from Haven, a joint venture established by Amazon, Berkshire Hathaway, and JPMorgan Chase, where he was focused on driving rapid innovation through pilots and building a data platform to generate insights. Serkan also served as the CTO of Zocdoc, where he led the transformation of the tech stack, migration to Amazon Web Services and reorganizing the product engineering function which led to significant improvements in product innovation speed and quality. Earlier in his career, Serkan held key technology leadership roles at Amazon, Goldman Sachs and Microsoft. He received his Bachelor’s in Computer Science from Bilkent University in Turkey.

Tim Conway serves as Amwell’s Chief Information Officer, where he is responsible for technology strategy and operations; along with information security. Tim brings over 25 years of technology leadership experience and has led large scale digital transformation efforts for industry‑leading companies including Salesforce, Hartford Financial, and Sapient. Tim received his Bachelor of Science in Structural Engineering from Worcester Polytechnic Institute and an MBA from Babson College. Tim resides in Longmeadow, MA with his wife and daughter.

Murray Brozinsky serves as Amwell’s Chief Strategy Officer. He joined via the acquisition of Conversa Health (now Amwell Automated Care), where he was CEO. Under Murray’s leadership, Conversa was honored as Best Remote Diagnostics Company at the Digital Health Hub Foundation Awards, Leading AI-Chatbot for Self-Triage by CBInsights, Best Patient Engagement Solution by Forrester, and landed on the Inc. 5000 list. Murray was named one of the Top 50 Healthcare Technology CEOs by Technology Innovators Magazine in 2022 and 2021. Prior to Conversa, Murray co-founded Talix, a leading healthcare risk adjustment software company (acquired by Edifecs), served as CSO of Healthline, which he sold to Summit Partners (it’s now part of RVO Health), and held executive positions at several pioneering technology companies. Murray has an MBA from the Kellogg School of Management and an MS in Engineering from the McCormick School of Engineering and Applied Science at Northwestern University, as well as a BS in Finance from the Wharton School and a BA in Philosophy from the College of Arts and Sciences at the University of Pennsylvania. He is also an award-winning playwright.

Ken Cahill is Amwell’s Chief Behavioral Health Officer. Ken comes to Amwell through the recent acquisition of SilverCloud Health where he was CEO and co-founder. Ken has grown SilverCloud over the past decade from spinning out of research in 2012 to, prior to the acquisition, having delivered mental health support to over 1 million patients/ services users and powering over 500 of the largest healthcare organizations across North America, the UK, Australia, and Europe. Prior to founding SilverCloud Health, Ken held senior positions in several multinationals including, Dell, HP, and Gateway. Ken has received a number of awards, including the 2018 MedTech Boston 40 under 40 award. He is a chartered Board Director and holds a BSc. Degree in Computing, and Diploma in new business.

Dr. Carrie Nelson serves as Amwell’s Chief Medical Officer. In this role, she serves as President of Amwell Medical Group and is focused on empowering provider and payer organizations as they seek to achieve greater clinical, operational, and financial outcomes through digital care delivery. Dr. Nelson brings over 20 years of leadership and direct clinical experience as a family physician. Most recently she oversaw quality, patient safety and population health for Advocate Aurora Health System. In that role she participated in co‑development of technology for care management and population health solutions with Cerner. Dr. Nelson’s work at Advocate Aurora drove year over year nation‑leading results in value‑based care programs. She has been at the forefront of leading healthcare transformation throughout her career with experience that spans academic and community‑based health systems, employed and independent physician practices. Dr. Nelson also completed the Institute for Healthcare Improvement Certification in Patient Safety and Chaired the American Academy of Family Physicians Commission on Health of the Public and Science.

Amber Howe is the Chief People Officer at Amwell, where she is responsible for leading and driving people strategies to support the organization’s business priorities. Amber also oversees Amwell’s human resources department, where her team supports all aspects of HR including talent and organizational development, training, culture, recruiting, and total rewards. Prior to joining Amwell, Amber was EVP, Chief Human Resources Officer at Beacon Health Options, where she served as the company’s Executive Vice President and Chief Human Resources Officer, leading HR transformation efforts and supporting people strategy. Prior to Beacon Health Options, Amber held senior HR leadership roles at Santander Bank, TD Bank and Citizens Bank. Her significant accomplishments extend beyond traditional HR competencies, and include achievements in areas of employee performance, training, retention, culture strength and recruiting. Amber received her Bachelors in Social Work from Calvin University, and her Masters of Public Administration from Grand Valley State University.

Matthew McAllister is Amwell’s Chief Product Officer. Matthew comes to Amwell following an accomplished career in Product Management at Amazon, where he played a leading role in developing new Amazon Prime member benefits, global shopping tools for the consumer website and app, fast and convenient delivery options, and innovative technology solutions for enabling Amazon sellers to get their issues resolved quickly. Across over 17 years of experience, Matthew has led product, UX design, and engineering teams in the definition, design, implementation, and evolution of global, game-changing software products and strategic initiatives that have consistently addressed critical customer needs and achieved key business objectives.

Vaughn Paunovich serves as Amwell’s Executive Vice President, Enterprise Platforms, where he is responsible for end-to-end product management, engineering, and technology. Vaughn brings over 25 years’ experience leading large scale transformation efforts as a CIO, CTO and CDO for Fortune 500 companies including United Health Group, General Electric, Bank of America, and Travelers. A design thinker with a strong product focus, Vaughn has spent his career spearheading critical innovation initiatives that have driven the digitization of many industries from healthcare to retail. Vaughn graduated from the University of Albany and resides in Raleigh, NC with his wife and three children.

Dan Olson serves as Senior Vice President of Provider Solutions at Amwell where he leads a team focused on hospital and health system sales, account management, implementation, and solution design. In his role, Dan is a valued partner to provider organizations of all sizes, helping leadership teams to develop or optimize their digital health strategy. Dan’s past experience includes leadership roles in the areas of healthcare technology, life sciences and medical devices. Dan spent 25 years working in Fortune 50 organizations – Johnson & Johnson, Merck and Cisco Systems as well as within start-up companies such as Ash Access Technology and Bone Care International. Throughout his career, Dan has utilized his experiences to consummate favorable commercial agreements, increase revenue and market share, enhance and expand customer relationships and develop the organizations’ human resource talent. Dan graduated from the University of Wisconsin School of Business.