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Clinical solutions for payers:
Not "just" Urgent Care

Offer easy access to medical care 24/7 and support care continuity beyond the visit.

online urgent care patient on the phone with provider

Expand access while reducing costs

Help your members conveniently and effectively address urgent healthcare needs without visiting the emergency department or going to the local urgent care center. With Amwell Urgent Care, members can see a board-certified clinician in minutes—no appointment needed. 

Why Amwell urgent care?

urgent care connected & accessible visits

More connected & accessible visits

  • 24/7/365 in-network care at lower costs for non-emergent needs
  • Enhanced discoverability through embedded portal access
  • Increased member engagement and awareness services
  • Full white-label integration with your brand
urgent care better visit experience

Better visit experiences

  • User-friendly tools and accessibility features
  • Sticky member preferences
  • Tailored experiences
  • Amwell Medical Group is trained to deliver a better experience
urgent care beyond the visit

Beyond the visit

  • Dynamically leverage preferred provider networks
  • On-formulary prescribing
  • Digital companions for personalized support
  • Configurable reporting
  • Encourage primary care usage
urgent care extend care & prevent gaps

Spotlight: Extend care & prevent gaps

Amwell Urgent Care boosts care adherence for 13 common diagnoses with Automated Care Programs, cutting premature treatment halts by 89%. A virtual companion offers personalized, clinically-driven interactions through intelligent conversations backed by a next-best-action decision engine.

daniel doing well, whole person care, patient with diabetes

Whole-person care designed by you

Our whole-person care approach supports integrated physical and behavioral health services for improved care coordination, member-centric experiences, and better health outcomes. See how whole-person care with Amwell made a difference for a health plan member living with diabetes.

  • $244

    per episode

    average savings, health plan client

  • <9

    minute

    wait time, large national health plan

  • 67%

    of families

    avoided ED urgent care or retail clinic, Nemours Children't Health

  • 89%

    reduction

    in premature treatment termination with Automate Care Programs

What your peers are saying...

It’s no surprise that urgent care is the most heavily utilized service for our members. We’ve received great reception on the urgent care side.

Bob Hartman

Program Director of Product Strategy, MVP Health Care
SDOH a doctor enabling hybrid care with purpose

Social Determinants of Health

Corporate Responsibility

Explore Amwell solutions that can help you address social determinants of health (SDOH) through enhanced access, whole-person care, and affordability options.