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For payers: Whole-person care designed by you

Give your members seamless access to integrated physical and behavioral health services. Our technology-powered care platform unifies clinical programs and digital solutions across the continuum. See how our whole-person care approach made a difference for Daniel, a health plan member living with diabetes. 

 

Oscar's journey  - whole person care

Transform member health with Amwell

Whole-person care is essential to address the growing financial and clinical challenges in healthcare. With Amwell, health plans can deliver connected member experiences and high-quality, cost-effective care. 

Our technology-powered care approach tackles access, fragmented care, and cost challenges like rising GLP-1 expenses. Stand out to members and clients with an integrated whole-person care experience, delivered in your brand of choice.  

Whole-person care approach

At Amwell, our whole-person care approach addresses all aspects of health: physical, behavioral, and social. We offer clinical programs from Amwell and our growing number of partners on our technology-enabled care platform.
patient holding a phone

Virtual Primary Care

  • 33% lower healthcare costs for U.S. adults who regularly see a primary care physician
  • 90% thumbs-up rating from members
a patient using virtual urgent care

Urgent Care

  • $244 per episode average savings (health plan client) 
  • <10-minute wait times to see an Amwell Medical Group clinician 
a patient using digital behavioral health program

Digital Behavioral Health

  • Up to 80% of members see better mental and social health symptoms
  • 97% participant satisfaction rate 
  • 17x direct return on investment during the first 21 months 
Amwell clinical programs

Clinical Partner Programs

  • $375-$475 GLP-1 prescription cost avoidance per member (Cardiometabolic Care in partnership with Vida) 
  • 21mmHg average reduction in systolic blood pressure over 3 years by members with baseline over 140/901 (Cardiovascular Care in partnership with Hello Heart) 
  • 60% reduction in surgery intent (Musculoskeletal Care in partnership with Sword Health) 

Download our eBook to learn more about the value of a whole-person care approach and gain actionable insights into improving member outcomes and reducing costs. 

three circles clinical partners programs

Frequently asked questions

Whole-person care connects physical, behavioral, and social health in one integrated experience. Behavioral health and social drivers are closely tied to physical health — for example, mental health concerns like depression can reduce care plan adherence, while chronic conditions often heighten depression or anxiety. Addressing these factors together ensures better engagement and outcomes.

By addressing physical, behavioral, and social health holistically and proactively — and thanks to digital tools that scale across populations — health plans can increase access and coordination. Members get the support they need to stay healthy and prevent costly escalations, boosting clinical outcomes and lowering the total cost of care.

Traditional telehealth typically supports episodic, acute care encounters for urgent needs. Digital, whole-person care shifts the focus to long-term engagement and effectiveness — treating behavioral and physical health needs together, emphasizing prevention, and strengthening the longitudinal primary care relationship. Through AI-driven personalization, continuous and self-paced digital programs, and guided escalations to in-person care when needed, members stay on benefit, connected, and healthier over time.

The Amwell Platform uses smart navigation, pre-visit questionnaires, and integrated data that identify member needs early and connect them to the right services. Amwell also offers nationwide, high-quality primary care, behavioral health, and specialty and chronic condition care through the Amwell Medical Group® — helping members stay engaged in prevention, early intervention, and long-term health management.

Amwell combines Therapy and Psychiatry visits with Digital Behavioral Health programs, offering self-guided tools, automated check-ins, and coaching support. Because these services are embedded within the platform and championed by primary care providers, members receive timely, connected behavioral healthcare as part of their whole-person health journey.

AMG clinicians screen for barriers to care and healthy living such as transportation, food insecurity, and financial stress, then connect members to plan-preferred resources or social service networks. This ensures comprehensive support that drives engagement, equity, and outcomes.

Yes. Amwell combines virtual visits for Therapy and for Psychiatry with Digital Behavioral Health programs to expand timely access, reduce wait times, and close critical gaps in mental health and wellbeing support.