American Well Telehealth Now Live on New Samsung Health

Live telehealth visits, powered by American Well’s technology platform, are now an integrated part of Samsung Health

BOSTON – April 24, 2017American Well today announced that its telehealth platform, Amwell®, is embedded into Samsung Health, Samsung’s newly expanded health and medical application that is available on many Samsung devices, including the new Galaxy S8 and Galaxy S8+, which came out Friday April 21. Samsung Health now features an “Experts” tab through which consumers can have on-demand video visits with a doctor practicing on Amwell. These virtual consultations are available on Samsung devices via the Samsung Health service.

In February, American Well announced it was embarking on a long-term, strategic partnership with Samsung Electronics to develop new healthcare technology services for providers, payers, employers, and other key healthcare stakeholders.

“Ask an Expert,” the feature name for on-demand video visits, is the first major development milestone for this partnership. Now, Samsung Health users have the ability to “Ask an Expert” and launch an online doctor visit directly from their devices, using their Samsung account login within Samsung Health. Users do not have to download a separate telehealth app or leave the Samsung Health experience. To start, Samsung users have access to board-certified, U.S. trained doctors via American Well’s clinical partner, the Online Care Group.

Subsequent partnership milestones, including American Well and Samsung’s collaboration with health systems, are in development.

“Telehealth has the power to truly democratize access to care and bring care home. However, consumers are far more likely to take advantage of this modern technology and convenience when it’s seamlessly embedded in an application and service that they are already using and accessing daily. Samsung shares our vision for making care more accessible and more integrated than ever before and we are very proud to partner with them to make this available to patients,” said Dr. Ido Schoenberg, Chairman, American Well.

American Well uses telehealth to improve people’s access to quality care. The company serves more than 250 healthcare partners nationwide, including 70 health systems comprised of more than 700 hospitals. Through the Samsung partnership, American Well partners will have the opportunity to offer their telehealth services to Samsung consumers.

Providers or payers not currently working with American Well and interested in exploring this opportunity can visit us and sign up for more information.

About American Well

American Well uses telehealth to improve people’s access to quality care. Through our partnerships with the nation’s largest health systems, insurers, employers, and retailers, our award-winning telehealth Exchange and our direct-to-consumer service, Amwell, we connect millions of Americans to the doctors they trust for live video visits. Through the power of telehealth, we help patients get the care they need in a timely fashion, and help doctors be there for their patients. We build technologies to make healthcare go where people need it most. For more on how we are changing healthcare delivery through telehealth, visit

American Well and Amwell are registered trademarks of American Well Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners.

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