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In partnership with the Cleveland Clinic Amwell Virtual Second Opinion

Offer peace of mind, better clinical outcomes, and lower costs.  

World-class care at the most critical times

The cost of misdiagnoses and inappropriate treatment plans can be as high as $92 million annually per 100,000 health plan members and $23 million annually per 25,000 employees.

Virtual Second Opinions offers your members fast, convenient, remote access to physician experts at Cleveland Clinic, who can deliver not only trusted medical advice but cost savings for you and your clients.  

A partnership that delivers...

  • Icon personalized care

    Access to high-quality care

    Access 3,500 Cleveland Clinic physicians in 550+ specialties. 67% of virtual second opinions lead to diagnosis or treatment adjustments.

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    An attentive member experience

    Staff matches cases with specialists, provides written reports, virtual visits, and 30-day post-opinion support.

  • Increase output

    Proven ROI

    Health plans save $8,705 per case on average. Expert recommendations provided within 3-5 days boost member satisfaction.

An expert consult from the comfort of the member’s home

  • Provider providing superior care

    Superior care

    Receive exclusive access to Cleveland Clinic’s 3,500 specialists with expertise in over 550 specialties of medicine to ensure the highest quality of care. After an initial nurse‑led intake, the second opinion doctor reviews the previous diagnoses and treatment and then conducts a face‑to‑face virtual visit to deliver their expert opinion.

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    Better value

    Decrease the cost of care by reducing incorrect and expensive procedures. Our proven ROI ensures that you save on medical costs when your members utilize our program. Our recommendations are delivered in industry‑leading time by leveraging Cleveland Clinic’s hospital-grade infrastructure and staff.

  • Patient seeing improved outcomes

    Improved outcomes

    Curated, case‑specific matching to specialists ensures premium clinical quality to drive better outcomes. Twenty-eight percent of case reviews result in a diagnosis change, and 72% of treatment plans are modified, connecting your members to the right care faster.