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Amwell Virtual Second Opinion

Offer peace of mind, better clinical outcomes, and lower costs.  

Cleveland Clinic with Amwell, Virtual Second Opinion

World-class care at the most critical times

The cost of misdiagnoses and inappropriate treatment plans can be as high as $92 million annually per 100,000 health plan members and $23 million annually per 25,000 employees.

The Clinic Virtual Second Opinions offers your members fast, convenient, remote access to physician experts at Cleveland Clinic, who can deliver not only trusted medical advice but cost savings for you and your clients.  

A partnership that delivers...

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Access to high-quality care

Your members receive access to 3,500 Cleveland Clinic physicians with expertise in more than 550 specialties 67% of virtual second opinions uncover diagnosis or treatment plan changes. 

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An attentive member experience

The Clinic gathers medical information, matches cases with specialists, and provides members with written reports. Members then have virtual visits with physicians to review findings. The Clinic offers support for 30 days post-opinion.

Increase output

Proven ROI

On average, health plans recognized $8,705 in savings per case. The expert recommendations are delivered in industry leading-turnaround times, often 3-5 days after record collection, supporting member satisfaction. 

An expert consult from the comfort of the member’s home

Provider providing superior care

Superior care

Receive exclusive access to Cleveland Clinic’s 3,500 specialists with expertise in over 550 specialties of medicine to ensure the highest quality of care. After an initial nurse‑led intake, the second opinion doctor reviews the previous diagnoses and treatment and then conducts a face‑to‑face virtual visit to deliver their expert opinion.

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Better value

Decrease the cost of care by reducing incorrect and expensive procedures. Our proven ROI ensures that you save on medical costs when your members utilize our program. Our recommendations are delivered in industry‑leading time by leveraging Cleveland Clinic’s hospital grade infrastructure and staff.

Patient seeing improved outcomes

Improved outcomes

Curated, case‑specific matching to specialists ensures premium clinical quality to drive better outcomes. Twenty-eight percent of case reviews result in a diagnosis change, and 72% of treatment plans are modified, connecting your members to the right care faster.