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Amwell Virtual Second Opinion

Powered by The Clinic by Cleveland Clinic.

Cleveland Clinic with Amwell, Virtual Second Opinion

World‑class care at your fingertips

Each year, over 12 million adults seeking medical care receive an incorrect diagnosis, which can result in poor health and financial outcomes for both you and your members. The Amwell Virtual Second Opinion program powered by Cleveland Clinic offers your members live, remote access to world‑leading Cleveland Clinic physician experts who can deliver fast and accurate second opinion care online.

Our program empowers you to:

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Reduce cost of care

Members who are incorrectly diagnosed or are on the wrong treatment plan can get stuck in the repetitive care cycle, often leading to a variety of expensive and unnecessary procedures down the road.

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Increase productivity for employers

Incorrect diagnoses and treatments can result in distracted employees who may be struggling with their finances, quality of life, and health outcomes.

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Offer a top‑tier service

When getting second opinions, patients often struggle with a lack of transparency around clinical quality and physician selection and can experience long wait times to receive their results.

An expert consult from the comfort of the member’s home

Provider providing superior care

Superior care

Receive exclusive access to Cleveland Clinic’s 3,500 specialists with expertise in over 550 specialties of medicine to ensure the highest quality of care. After an initial nurse‑led intake, the second opinion doctor reviews the previous diagnoses and treatment and then conducts a face‑to‑face virtual visit to deliver their expert opinion.

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Better value

Decrease the cost of care by reducing incorrect and expensive procedures. Our proven ROI ensures that you save on medical costs when your members utilize our program. Our recommendations are delivered in industry‑leading time by leveraging Cleveland Clinic’s hospital grade infrastructure and staff.

Patient seeing improved outcomes

Improved outcomes

Curated, case‑specific matching to specialists ensures premium clinical quality to drive better outcomes. Twenty-eight percent of case reviews result in a diagnosis change, and 72% of treatment plans are modified, connecting your members to the right care faster.