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Amwell for payers:
Automated Care Programs

Improve member outcomes through personalized virtual conversations. Support patients throughout their care journey with a personalized virtual companion.

Patient engaging with an automated care program

Guiding members through their care journey

Amwell Automated Care Programs use member data collected through clinically based conversations to determine the best next step for members, ensuring they are receiving the right level of care at the right time in their care journey.

keep patients connected with care teams, identifying issues earlier and escalating

Improve clinical outcomes

Digital conversations keep patients connected with care teams, identifying issues earlier and escalating when necessary. Frequent check-ins, appointment and medication reminders, and educational content drive patient engagement and care plan adherence. 

health systems engine supports risk assessment so that members can be managed across the care continuum at scale

Reduce costs

Our proprietary member profiling and health systems engine supports risk assessment so that members can be managed across the care continuum at scale. Automated outreach, monitoring, and support provides members with the right care at the right time to reduce unnecessary calls and visits, while recommending earlier interventions prevents escalations. 

A seamless, white labeled experience for members

Improve member experience

A seamless, white labeled experience for members with profile-driven and clinically based conversations that can be accessed on any smartphone, laptop, or tablet - no login or download necessary. 

  • 89%

    reduction

    in premature treatment termination

  • 95%

    of consumers

    say virtual companions helped them manage their medical condition

  • $1M

    saved

    per year in unnecessary emergency room visits

  • 69%

    gaps in care

    closed

daniel doing well, whole person care, patient with diabetes

Whole-person care designed by you

Our whole-person care approach supports integrated physical and behavioral health services for improved care coordination, member-centric experiences, and better health outcomes. See how whole-person care with Amwell made a difference for a health plan member living with diabetes.

SDOH a doctor enabling hybrid care with purpose

Social Determinants of Health

Corporate Responsibility

Explore Amwell solutions that can help you address social determinants of health (SDOH) through enhanced access, whole-person care, and affordability options. 

automated care programs text to start

Text “Hello” to 77877

...to see how an Automated Care Program works.

Message and data rates may apply.