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Amwell for payers:
Automated Care Programs

Improve member outcomes through personalized virtual conversations. Support patients throughout their care journey with a personalized virtual companion.

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Guiding members through their care journey

Amwell Automated Care Programs use member data collected through clinically based conversations to determine the best next step for members, ensuring they are receiving the right level of care at the right time in their care journey.

The Amwell difference

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Improve member outcomes

Meaningful member data and behavioral science help change member behaviors and drive significant, measurable clinical outcomes.

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Manage complex conditions

Better monitor complex medical conditions, including congestive heart failure, COPD, and diabetes; and provide ongoing support for pregnancy and postpartum care, as well as for those discharged from the ED.

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Reduce cost of care

Virtual companions reduce costs by optimizing resources, reducing unnecessary calls and visits, improving care plan compliance, and enabling meaningful interventions before members require costly escalations.

  • 89%


    in premature treatment termination

  • 95%

    of consumers

    say virtual companions helped them manage their medical condition

  • $1M


    per year in unnecessary emergency room visits

  • 69%

    gaps in care


SDOH a doctor enabling hybrid care with purpose

Social Determinants of Health

Corporate Responsibility

Explore Amwell solutions that can help you address social determinants of health (SDOH) through enhanced access, whole-person care, and affordability options. 

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Text “Hello” to 77877 see how an Automated Care Program works.

Message and data rates may apply.