NCQA Grants American Well’s Affiliated Provider Network Top Accreditation Score

NCQA grants Online Care Group 100 percent perfect score for its physician credentialing process

BOSTON (Jan. 12, 2016)American Well, a national telehealth technology and services company, today announced that its affiliated provider network, Online Care Group, received certification from the National Committee for Quality Assurance (NCQA) for physician credentialing, with a perfect score of 100 percent.

This is not the first time the American Well family has received industry certification for meeting quality standards. In 2015 Amwell, American Well’s direct-to-consumer service, became the first and only consumer telehealth platform to receive accreditation by the American Telemedicine Association.

“We’ve long credentialed our providers to NCQA standards and are proud to be recognized with a perfect score,” said Dr. Peter Antall, Chief Medical Officer, American Well and President, Online Care Group. “We believe that telehealth should be no different than traditional healthcare in meeting quality of care standards set by the industry and delivering care to patients that they can trust.”

“Achieving credentialing certification from NCQA demonstrates that Online Care Group has the systems, process and personnel in place to conduct credentialing according to its provider credentialing process with the strictest quality standards,” said Margaret E. O’Kane, president of NCQA.

Online Care Group is comprised of more than 700 board-certified physicians, registered dietitians and psychotherapists operating in 48 States. It is unique in that its clinicians dedicate a significant portion of their working lives to the practice of telehealth. The group operates as any large medical group would, with clinical leadership and management dedicated to the long-term welfare of patients. The group has also innovated in the area of provider communications and training, resulting in programs such as virtual “Grand Rounds,” telehealth CME programs and other online, secure collaboration tools.

Online Care Group providers practice telehealth using Amwell. Amwell can be accessed via smartphone, traditional phone, web, and kiosk-based care delivery. For more information on American Well and its products and services, please visit

About American Well
American Well is transforming the way healthcare is delivered through telehealth. We make online doctor visits accessible to everyone for one-off care issues like colds or infections, and chronic condition management, such as diabetes or depression. We deliver healthcare into people’s homes and workplaces through our work with top health plans, health systems and employers, as well as our telehealth app, Amwell. A patient using Amwell can be connected to a board-certified doctor of their choosing in just minutes for a visit carried out over smartphone, tablet, kiosk, phone, or desktop.

American Well and Amwell are registered trademarks or trademarks of American Well Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners. For more information on our services, visit download Amwell and have a doctor visit now, visit

About the National Committee for Quality Assurance (NCQA)
NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA is committed to providing health care quality information for consumers, purchasers, health care providers and researchers.