American Well Enters Workers’ Compensation Market to Provide On-Demand Doctor Evaluations and Reduce Rising Cost of Medical Care

Telehealth service reins in cost to employers, offers convenience for workers and helps get them back to work faster

BOSTON (Sept. 29, 2015) – American Well, the nation’s most trusted telehealth services provider, today announced it is entering the workers’ compensation sector through a strategic partnership with CorVel Corporation, a national provider of risk management solutions. Together the companies will deliver on-demand doctor evaluations for employees with a workplace injury.

According to the National Council on Compensation Insurance, average medical costs per lost time claim have risen steadily since 2005, and in 2014, the average medical cost per lost time claim was $30,000i. A major contributor to cost is lag time, the number of days it takes for a claim to be reported. Workers’ compensation costs can potentially increase each day a claim goes unreported, and with delays in getting access to timely medical care.

While a traditional visit to see a doctor can be delayed due to appointment scheduling, American Well’s platform allows workers to be seen immediately, 24/7, through the coordinated care of a CorVel advocacy nurse. American Well’s on-demand, nationwide doctors also have access to more information than they would in a traditional office visit, including medical and prescription history, employer information, and return-to-work guidelines.

“Employers and insurers can leverage our technology to provide high-quality care that is faster and more convenient for workers, reduces overall costs, and increases productivity,” said Danielle Russella, president, customer solutions, American Well. “We care about people’s health and well-being and are proud to deliver high-quality, on-demand care to workers.”

“The sooner an injured worker seeks care, the better the results, including a faster return to work and reduced claims costs,” said David Lupinsky, vice president of medical review services at CorVel. “We are pleased to partner with American Well to make these health services available to our clients.”
American Well has been delivering healthcare into people’s homes and workplaces for close to a decade.

The company’s full-service telehealth platform includes traditional phone, mobile, smartphone and kiosk-based care delivery. In addition to the workers’ compensation industry, American Well serves a growing roster of health plans, hospitals, health systems, employers, retail organizations, and physicians, as well as consumers with its direct-to-consumer offering, Amwell.

To learn more about American Well’s telehealth services please visit To sign up for or download Amwell, the most downloaded telehealth app, please visit

About American Well

American Well has delivered healthcare into people’s homes and workplaces for close to a decade. American Well’s consumer service, Amwell, connects people with board-certified doctors, dieticians, and psychotherapists for video visits via smartphone, tablet, kiosk, phone, or desktop. Amwell is the #1 most downloaded telehealth app, with a 4.8 out of 5 Star rating by consumers. American Well serves the nation’s top health systems and health plans, more than 600 major employers and more than 25 million covered Americans. For more information, please visit

About CorVel Corporation

CorVel Corporation is a national provider of innovative workers’ compensation, auto, liability and health solutions for employers, third party administrators, insurance companies, and government agencies seeking to control costs and promote positive outcomes. We apply technology, intelligence, and a human touch throughout the risk management process so our clients can intervene early and often while being connected to the critical intelligence they need to proactively manage risk. With a robust technology platform at its core, our connected solution is delivered by a national team of associates who are committed to helping clients design and administer programs that meet their organization’s performance goals.