Amwell set to continue to enable U.S. Defense Health Agency healthcare teams to deliver connected and seamless in-person and virtual care for the Military Health System (“MHS”)

BOSTON, Aug. 05, 2025 (GLOBE NEWSWIRE) -- Amwell^® (NYSE: AMWL), a leading technology-enabled care platform provider, announced that as part of a Leidos-led partnership, it has been awarded an extension of its next-generation Digital First contract to power the digital transformation of the Military Health System (MHS), which serves approximately 9.6 million beneficiaries.

Under the contract extension, Amwell will continue to provide its comprehensive technology-enabled care platform to power virtual care delivered by MHS providers. The platform for scheduled virtual visits has been successfully deployed, on time and on budget, across the global DOD enterprise and to the U.S. Military Entrance Processing Command (MEPCOM) and the U.S. Coast Guard (USCG).

The platform replaced the MHS Video Connect solution, enabling providers with tech-enabled care. It is fully integrated within the MHS electronic health record and continues to enable the provision of dynamic health solutions for our military care teams, service members, and their families.  

Through integrated platform solutions, Amwell is contributing to important efficiency initiatives, reducing burdens on care teams, improving the health and wellness of beneficiaries, reducing healthcare costs and optimizing the effective utilization of DHA's clinical resources across their global enterprise.

“Our platform is in use across the global DOD enterprise, enabling high quality, efficient care for this important population. We are grateful for the service of our nation’s military, and we are proud to be supporting their wellbeing,” said Ido Schoenberg, M.D., chairman and CEO of Amwell. “We are honored to extend this relationship and support the Department of Defense initiatives to realize the benefits of tech-enabled care across the MHS.”

The DHA’s Digital Front Door initiative has brought new capabilities and enablement to MHS GENESIS, an advanced electronic health record (EHR) and healthcare system solution that supports military and Veteran healthcare initiatives. The Amwell platform has deep integration assets and a simple yet powerful user experience that enables efficient and high-quality technology-enabled care delivery. The platform is already embedded into existing clinical workflows that care teams rely on, including those within the MHS GENESIS EHR. Amwell is providing technology to enable the DHA to leverage the benefits of hybrid care, improve access to healthcare, and ultimately improve outcomes for the MHS community.

Some highlights of platform success to date include:

• Nearly tripling of virtual visits since replacing the DHA’s MHS Video Connect capability
• Recent expansion beyond DHA sites to include MHS beneficiaries in the USCG and U.S. MEPCOM
• Successful virtual visits from deployed units in a combat zone connected to a military hospital in the United States

The DHA supports U.S. national security and ensures our nation’s military teams are ready to deploy. Digital First supports the entire MHS community of users, which includes approximately 9.6 million active-duty service members, family members, retirees, and health professionals across the continuum of care.