The Amwell Converge™ platform
Move from episodic telehealth transactions to a longitudinal hybrid care experience.
The Amwell difference:
Simplify the experience
- Tailor the experience to your trusted brand
- Remove the need for app downloads, virtual waiting rooms
- Offer pre-visit price transparency with real-time eligibility
- Only show eligible services to each consumer
Increase efficiency
- Balance supply and demand by intelligently matching consumers to providers
- Access on-demand clinician coverage when needed
- Embed digital and virtual capabilities into existing EHR workflows
- Keep consumers in network with integrated referral management and flexible network prioritization
Improve access, outcomes, and engagement
- Help consumers navigate health conditions with chat-based virtual companions
- Provide always-on mental health support via evidence-based digital programs
- Drive better engagement through in-visit clinical program enrollment
-
90%
patient/providerthumbs-up rating
-
99.9%
uptimeon the platform
-
98%
visit success rateSource: M Health Fairview*
Social Determinants of Health
Corporate Responsibility
Explore Amwell solutions that can help you address social determinants of health (SDOH) through enhanced access, whole-person care, and affordability options.
Enabling hybrid care with one platform, one partner
We work with providers, payers, and innovators to achieve their healthcare strategies and are committed to reliable execution today and in the future.
See the difference
Experience the impact the Amwell Converge platform is having on those who have already adopted the digital care enablement technology.
One platform for providers and payers
Comprehensive, longitudinal care Hybrid care enablement platform for providers
Seamlessly integrate hybrid care into your EHR and other existing infrastructure, connecting in-person, automated, and virtual care to create a comprehensive, longitudinal care experience.
Virtual-first, connected care Hybrid care enablement platform for payers
Bring your ecosystem of hybrid healthcare services together into a single, integrated, consumer-centric experience that centralizes member care through your digital front door.
Hybrid care: enabling growth by evolving approach
Client spotlight: Intermountain Health
Intermountain Health transitioned their Scheduled Visits to the Amwell Converge platform. Here, we showcase the values of hybrid care that Intermountain is seeing, including improved patient and provider experience, operational efficiencies, and support for organizational growth and community.
What your peers are saying...
As a longtime partner of Amwell, Elevance Health has been able to purposely grow our digital healthcare strategy... It's an exciting time for digital care delivery and we've never felt more prepared for the future. We look forward to a continued partnership with Amwell and to all the new doors that partnership will open.
Tricia Fringer
I'm working with patients that may be experiencing suicidal ideation. I have to show that I'm keeping them just as safe as I would as if they were sitting across the table for me. [I can do that with] the Amwell Converge platform. If I have someone that I feel is not safe, I can use that pop out screen [to remain on screen with them] while also seeing their address. I can send help to them right away, and I never have to stop the care. Then because I’m in the EMR, I can see when they've actually arrived safely in the emergency room.
Susan Little
The Amwell Converge platform has provided our clinics with a virtual visit platform designed for healthcare which integrates with the electronic health record for an enhanced patient and clinician experience. We are pleased to partner with Amwell to deliver virtual visits to our patients at the moment this care is needed.
Deb Muro
Related resources
Case study How M Health Fairview is supporting its future ambitions using the Amwell Converge platform
M Health Fairview plans to transition nearly half a million visits to virtual care in 2023. To support this transition, the health system implemented the platform within its Epic EHR for scheduled visits.
Case study LMH Health’s platform migration: integrated, reliable, and simple virtual care
LMH Health recently rolled out Amwell’s Converge platform, which is fully embedded into the Oracle Cerner EHR. Find out the results.
Webinar MU Healthcare: migrating to Amwell Converge platform
MU Health Care shares how its small-but-mighty virtual care team achieved an enterprise-wide platform transition through operational and clinical change management.
