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Amwell Platform and payer solutions: Enabling your care vision

Unlock long-term success with our flexible, unified digital care platform, integrated solutions and clinical partner programs, and comprehensive support services.

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Whole-person care anywhere, anytime

Connect your members' acute, preventive, chronic condition, and behavioral healthcare needs on one platform for personalized whole-person care. Unify data, services, and partners to streamline virtual and between-visit care.

Why Amwell

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Whole-person care anytime, anywhere

Improve outcomes with integrated preventive, chronic condition, and behavioral health solutions. 

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Freedom to innovate

Optimize outcomes and grow your business with complete, unified digital care and less administrative burden. 

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Captivate members

Offer a seamless, consumer-style experience in your brand that maximizes care engagement and health plan outcomes.

  • >100

    million

    covered members

  • >90%

    thumbs-up

    rating by patients and providers

  • 95%

    of members

    find Amwell Automated Care Programs improve condition management

  • up to 80%

    of members

    see improvements in behavioral health symptoms

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Experience you can trust

The flexible, unified Amwell Platform is backed by 15+ years of digital care innovation. Trusted by leading health systems, payers, and employers, Amwell powers complete, connected care experiences — today and into the future.

What your peers are saying...

As a longtime partner of Amwell, Elevance Health has been able to purposely grow our digital healthcare strategy... It's an exciting time for digital care delivery and we've never felt more prepared for the future. We look forward to a continued partnership with Amwell and to all the new doors that partnership will open.

Tricia Fringer

SVP & President, Anthem National Accounts

Frequently asked questions

Health plans are navigating rising consumer expectations, provider shortages, and a continued move toward value-based care. AI is accelerating this transformation — helping plans predict risk, automate workflows, and personalize member experiences to improve outcomes and efficiency.

Digital care solutions are helping plans expand reach to underserved populations, speed up access to providers and specialists, simplify care navigation, motivate wellness and preventive care engagement, and improve coordination, continuity, and quality across the member journey.

Point solutions can be valuable for addressing specific conditions, but most member populations have broad, complex needs. Health plans are not only managing their own mix of point solutions, but also those preferred by their ASO (administrative services only) groups — creating fragmented data, multiple contracts, higher administrative burden, and disjointed member experiences. The result is often higher costs and lower engagement, prompting many health plans to seek more integrated platforms that unify care and simplify oversight.

Disconnected care leads to delayed treatment, duplicative testing, missed preventive screenings, and lower member engagement. For health plans, this translates into weaker quality metrics, higher utilization costs, and reduced retention.

Unified digital care platforms integrate programs, services, and clinician networks into a connected ecosystem. Clinically, this gives providers a full view of each member’s health, enabling accurate diagnoses, earlier interventions, and better coordination. Members have greater access to connected medical and behavioral healthcare, improving their experiences and supporting engagement in preventive health and care plans. 
For health plans, unified care means healthier members, a lower total cost of care by keeping members out of expensive care settings, reduced administrative costs by consolidating contracts and payments with one partner, and flexibility to plug in the digital care programs they or their ASO groups prefer.

Unifying digital care reduces vendor contracts, eliminates duplicate systems and redundant fees, and simplifies workflows — cutting administrative burden while improving efficiency.

Health plans partnering with Amwell see strong ROI through higher member engagement and satisfaction, increased in-network utilization, and improved clinical and financial outcomes. By streamlining care navigation and enabling more proactive, connected experiences — often powered by AI — plans achieve measurable cost savings, stronger member relationships, and greater member loyalty.

Amwell’s unified care platform evolves with health plan needs — adding new services, scaling programs, and integrating with leading digital health innovators to future-proof whole-person care models and other strategic approaches.