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For payers:
Digital Behavioral Health

Connect members to the right level of care to reduce gaps, lower costs, and improve outcomes. 

VIrtual digital behavioral health a female patient in a session

Meet the rising demand for mental health support

Digital Behavioral Health provides members with an engaging, personalized experience while maximizing outcomes and scaling services through SilverCloud® by Amwell behavioral health programs.

digital behavioral healht, maximize outcomes

Maximize member outcomes​

Evidence-based and clinically-validated Cognitive Behavioral Therapy (CBT), interactive tools, videos, and asynchronous coaching are combined to offer the right care at the right time

digital behavioral health a personalized care experience​

A personalized care experience

Asynchronous coaching provides ongoing support and coaches can modify programs for each member’s unique goals. Programs include Wellbeing, Mental Health, Chronic Conditions, and family and members can be escalated to or self-schedule therapy with an AMG provider. 

digital behavioral health for payers services

Increase member access​

Provide members with an engaging onboarding experience and guidance to behavioral health programs or other resources based on their unique needs.

  • up to 80%

    of members

    report improvement in symptoms

  • up to 65%

    of members

    achieve clinically significant improvements

  • 56%

    of users

    with a clinical diagnosis of depression or anxiety were symptom-free after 3 months

  • 4x

    improvement

    in member engagement when paired with a coach

daniel doing well, whole person care, patient with diabetes

Whole-person care designed by you

Our whole-person care approach supports integrated physical and behavioral health services for improved care coordination, member-centric experiences, and better health outcomes. See how whole-person care with Amwell made a difference for a health plan member living with diabetes.

What your peers are saying...

With the [digital] cognitive behavioral therapy, the overall cost that we were saving was directly related to the participation in [the digital mental health program]. We noticed that people were showing up to work, they weren’t calling out sick. They weren’t utilizing PTO; they weren’t leaving early. Overall, our staff was healthier and they were happy with the platform. Those that participated had a 97% satisfaction rate with the program.

Jody McCloud-Missmer

Network Administrator, Behavioral Health, St. Luke’s University Health Network
We are hopeful for continuing to provide the full continuum of care of behavioral health services at all levels. We believe allowing patients to have a digital front door through the SilverCloud by Amwell platform and through our Behavioral Health Navigation Link program supports not only our health system but our communities now and into the future.

Dominique Dietz

Director of Behavioral Health, OSF HealthCare
SDOH a doctor enabling hybrid care with purpose

Social Determinants of Health

Corporate Responsibility

Explore Amwell solutions that can help you address social determinants of health (SDOH) through enhanced access, whole-person care, and affordability options. 

NHS partnership

A tactical transition: mental healthcare, reimagined

Client spotlight: NHS

The National Health Services (NHS) in England is an early adopter and avid user of SilverCloud® by Amwell, our evidence-based digital wellbeing programs. Here, we highlight the outcomes Midlands Partnership NHS Foundation Trust is seeing by providing personalized mental healthcare to consumers when and where it is most convenient to them.  

Accessible and effective mental healthcare

Coaches personalize the experience by providing weekly encouragement and ongoing support to help members reach their goals. SilverCloud by Amwell supports members across of variety of needs such as; 

  • Behavioral health 
  • Wellbeing 
  • Chronic conditions 
  • Alcohol use  
  • Family programs 
  • Perinatal wellbeing