Meet the rising demand for mental health support
Your members expect clinical rigor and effective solutions. Our evidence-based Digital Behavioral Health provides members with an engaging, personalized experience backed by 20 years of research.
For payers: Globally trusted Digital Behavioral Health
Increase access to guided digital behavioral health that reduces gaps in care, lowers costs, and improves outcomes.
Maximize member outcomes
Evidence-based and clinically-validated Cognitive Behavioral Therapy (CBT), interactive tools, videos, and asynchronous coaching are combined to offer the right care at the right time.
A personalized care experience
Asynchronous coaching provides ongoing support and coaches can modify programs for each member’s unique goals. Programs include Wellbeing, Mental Health, Chronic Conditions, and family and members can be escalated to or self-schedule therapy with an AMG provider.
Increase member access
Provide members with an engaging onboarding experience and guidance to behavioral health programs or other resources based on their unique needs.
-
up to 80%
of membersreport improvement in symptoms
-
up to 65%
of membersachieve clinically significant improvements
-
56%
of userswith a clinical diagnosis of depression or anxiety were symptom-free after 3 months
-
4x
improvementin member engagement when paired with a coach
Whole-person care designed by you
Our whole-person care approach supports integrated physical and behavioral health services for improved care coordination, member-centric experiences, and better health outcomes. See how whole-person care with Amwell made a difference for a health plan member living with diabetes.
What your peers are saying...
With the [digital] cognitive behavioral therapy, the overall cost that we were saving was directly related to the participation in [the digital mental health program]. We noticed that people were showing up to work, they weren’t calling out sick. They weren’t utilizing PTO; they weren’t leaving early. Overall, our staff was healthier and they were happy with the platform. Those that participated had a 97% satisfaction rate with the program.
Jody McCloud-Missmer
Network Administrator, Behavioral Health, St. Luke’s University Health Network
We are hopeful for continuing to provide the full continuum of care of behavioral health services at all levels. We believe allowing patients to have a digital front door through the SilverCloud by Amwell platform and through our Behavioral Health Navigation Link program supports not only our health system but our communities now and into the future.
Dominique Dietz
Director of Behavioral Health, OSF HealthCare
Corporate Responsibility Social Determinants of Health
Explore Amwell solutions that can help you address social determinants of health (SDOH) through enhanced access, whole-person care, and affordability options.
Client spotlight: NHS A tactical transition: mental healthcare, reimagined
The National Health Services (NHS) in England is an early adopter and avid user of SilverCloud® by Amwell, our evidence-based digital wellbeing programs. Here, we highlight the outcomes Midlands Partnership NHS Foundation Trust is seeing by providing personalized mental healthcare to consumers when and where it is most convenient to them.
Accessible and effective mental healthcare
Coaches personalize the experience by providing weekly encouragement and ongoing support to help members reach their goals. SilverCloud by Amwell supports members across of variety of needs such as;
- Behavioral health
- Wellbeing
- Chronic conditions
- Alcohol use
- Family programs
- Perinatal wellbeing
Related resources
White paper Four ways payers can improve mental health access & costs
We explore four ways Amwell’s Digital Behavioral Health solution can help payers improve access, outcomes & costs associated with mental health care.
Learn more
Infographic Digital mental health programs deliver measurable results & better healthcare experiences
Read this infographic to learn more about Amwell’s digital mental health tools and learn how key health systems leverage these tools and achieve quantifiable outcomes.
Learn more
Webinar Delivering evidence-based and innovative paths to better care
You’ll hear about the critical components of this digital behavioral program, including how automated care can be escalated to virtual or in-person care for early intervention when necessary.
Learn more
Frequently asked questions
Amwell combines Therapy and Psychiatry visits with Digital Behavioral Health programs, offering self-guided tools, automated check-ins, and coaching support. Because these services are embedded within the platform and championed by primary care providers, members receive timely, connected behavioral healthcare as part of their whole-person health journey.
Whole-person care connects physical, behavioral, and social health in one integrated experience. Behavioral health and social drivers are closely tied to physical health — for example, mental health concerns like depression can reduce care plan adherence, while chronic conditions often heighten depression or anxiety. Addressing these factors together ensures better engagement and outcomes.
By addressing physical, behavioral, and social health holistically and proactively — and thanks to digital tools that scale across populations — health plans can increase access and coordination. Members get the support they need to stay healthy and prevent costly escalations, boosting clinical outcomes and lowering the total cost of care.
Traditional telehealth typically supports episodic, acute care encounters for urgent needs. Digital, whole-person care shifts the focus to long-term engagement and effectiveness — treating behavioral and physical health needs together, emphasizing prevention, and strengthening the longitudinal primary care relationship. Through AI-driven personalization, continuous and self-paced digital programs, and guided escalations to in-person care when needed, members stay on benefit, connected, and healthier over time.
Yes. Amwell combines virtual visits for Therapy and for Psychiatry with Digital Behavioral Health programs to expand timely access, reduce wait times, and close critical gaps in mental health and wellbeing support.
