SingleCare Partners with Telehealth Leader American Well

Fast-Growing Healthcare Startup Expands National Presence through Best-in-Class Telehealth Services Available On-Demand 24/7

NEW YORKJune 8, 2016 SingleCare, an online retail marketplace for healthcare services, today announced a partnership with American Well, a national telehealth technology company. SingleCare members now have access to board-certified U.S. physicians, psychologists, and registered dietitians practicing on American Well’s Amwell™ consumer platform, for online video consults 24/7/365. The service is available nationwide and reinforces the companies’ commitment to making healthcare more affordable and accessible to everyone.

“SingleCare’s approach to making health insurance and wellness packages a technology-based, pre-negotiated experience is unique in the market, and aligns with our aim to remove the pain and complexity from healthcare,” said Danielle Russella, President, Client Solutions, American Well. “We’re excited to be partnering with SingleCare and extend our reach to those savvy consumers who want and deserve an affordable and intuitive healthcare experience.”

American Well’s virtual care services conveniently replace non-emergency acute visits at rates that are substantially less than what would be paid for an in-person office visit, and from the comfort of a user’s home or workplace. Consumers not only save time and money associated with traveling to see a provider, but by receiving care on-demand through Amwell, can choose a provider based on basic profile information, see how much a visit costs upfront, and if treatment is prescribed, have it sent electronically to their nearest, preferred pharmacy.

“Our partnership with American Well is a natural progression for SingleCare as we continue to expand our national offerings and provide our members with affordable access to quality care at all times,” said Rick Bates, CEO of SingleCare. “With no added cost for the employer, it’s a great way to provide a robust telehealth experience – saving employees time away from work – without enrollment fees, subscription costs or PMPM fees. Too many employers are funding benefits their employees don’t use. Our simple pay-as-you-use model with transparent pricing is a smart, affordable way to complement an existing insurance program, or create a more competitive benefits package at no cost.”

According to a 2015 study by Harris Poll on behalf of American Well, 70 percent of consumers prefer an online video visit to an in-office visit to obtain common primary care prescriptions, and 63 percent of consumers believe live video is preferable to other forms of telehealth.

SingleCare pre-negotiates prices that are up to 50 percent less than the provider’s standard list price, and because SingleCare isn’t insurance, there are no premiums or subscription fees –– members only pay for services received at the appointment. With its telehealth offering in partnership with American Well, SingleCare aims to provide affordable, easy-to-navigate care to even more Americans any time of day and from the convenience of their own homes.

For more information about SingleCare, please visit


About SingleCare

SingleCare, a 2016 Dig|Benefits Technology Innovator Award winner, is reshaping the way we think about healthcare by creating an online, retail-like environment for patients and providers. We offer pre-negotiated, affordable rates for routine care and a variety of services that might not be covered in existing insurance plans, and publish those rates so consumers can make more informed decisions about their healthcare and the subsequent costs, whether the individual has insurance or not. With an intuitive online platform and free membership, consumers can search, view and compare the cost of doctors, medical services, procedures and prescriptions; book an appointment; and then pay the pre-negotiated rate after their appointment. For medical providers, SingleCare guarantees full payment for services rendered so they can reduce financial risk, administrative burdens and cost. Founded in 2014, SingleCare is headquartered in Columbus, Ohio. Sign up today or learn more at

About American Well

American Well transforms healthcare delivery through telehealth. We make online doctor visits accessible to everyone for one-off care issues like colds or infections, and chronic condition management, such as diabetes or depression. We deliver healthcare into people’s homes and workplaces through our work with top health plans, health systems and employers, as well as our telehealth app, Amwell. A patient using Amwell can connect to a board-certified doctor of their choosing in just minutes for a visit carried out over smartphone, tablet, kiosk, phone, or desktop.

American Well and Amwell are registered trademarks or trademarks of American Well Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners. For more information on our services, visit To download Amwell and have a doctor visit now, visit