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For providers:
Amwell ED Post-Discharge Program

Seamlessly support patients following a visit to the emergency department.  

Physician post-discharge talking to a patient virtually

Care that follows patients home

The Amwell ED Post-Discharge Program helps patients navigate their health conditions following a visit to the emergency department. Our virtual companions provide guidance through frequent, clinically based conversations to help patients follow their treatment plan and get the most appropriate level of follow-up care. 

Automated post-discharge care empowers you to:

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Scale physical and mental support

Virtual companions help patients better navigate their physical and mental healthcare needs, and allow care teams to identify and prioritize outreach to patients who need additional support.

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Drive revenue

Keep patients connected to your organization and ensure their follow up care with clinically based conversations, discharge instructions, automated check-ins, and engaging support, so care teams can provide higher volumes of quality care.

  • 95%

    users say the program helped their care

    with Spectrum Health

  • $2.3M

    annual revenue impact

    in an ED with 174,000 discharges

  • 89%


    in premature treatment termination

What your peers are saying…

I’ve worked with a lot of vendors throughout my career. I have been so impressed with the process with Amwell. From their support in taking our Nemours discharge instructions and developing them into a chat that makes sense, to allowing us to continually improve our programs, the collaboration with Amwell has been fantastic.

Susan Voltz

Administrator of Telehealth, Nemours Children's Health
Misunderstandings with respect to postoperative recovery symptoms and prescribed treatment regiments account for approximately half of related ED visits occurring within 20 days of ENT surgery. My hope is that by providing parents/patients the right information at the right time during their recovery, we can avoid confusion, wait times, and additional costs for families.

Nicole Aaronson, MD

Pediatric Otolaryngologist, Nemours Children’s Health