Seamlessly support patients following a visit to the emergency department.
The Amwell ED Post-Discharge Program helps patients navigate their health conditions following a visit to the emergency department. Our virtual companions provide guidance through frequent, clinically based conversations to help patients follow their treatment plan and get the most appropriate level of follow-up care.
Virtual companions help patients better navigate their physical and mental healthcare needs, and allow care teams to identify and prioritize outreach to patients who need additional support.
Keep patients connected to your organization and ensure their follow up care with clinically based conversations, discharge instructions, automated check-ins, and engaging support, so care teams can provide higher volumes of quality care.
with Spectrum Health
in an ED with 174,000 discharges
in premature treatment termination
I’ve worked with a lot of vendors throughout my career. I have been so impressed with the process with Amwell. From their support in taking our Nemours discharge instructions and developing them into a chat that makes sense, to allowing us to continually improve our programs, the collaboration with Amwell has been fantastic.
Misunderstandings with respect to postoperative recovery symptoms and prescribed treatment regiments account for approximately half of related ED visits occurring within 20 days of ENT surgery. My hope is that by providing parents/patients the right information at the right time during their recovery, we can avoid confusion, wait times, and additional costs for families.
