Meet Wendy* A year of care: A member journey toward cardiometabolic health
See how Wendy gets convenient support and treatment.
I’m 57 and I’ve been diagnosed with obesity and high blood pressure. I also experience depression and anxiety. I know I need to visit a doctor, but I’m worried they’ll give me a care plan that I won’t be able to keep up with, so I keep putting it off.
*To maintain member privacy, this care journey is hypothetical.

Wendy is one of 100 million Americans who have obesity and hypertension.
-
40%
of U.S. population have obesity(CDC)
-
48%
of U.S. adults have hypertension(CDC)

Connecting Wendy to Amwell Cardiometabolic Care Powered by Vida
- Wendy’s health plan notifies her that she can get care from home through Amwell.
- She books a Virtual Primary Care appointment with an Amwell Medical Group doctor.

Three days later
Scott has an appointment with his doctor who identifies the following key needs:
- Chronic lower back pain
- Increased weight
- Stress and anxiety
Scott's doctor enrolls him in Sword Thrive so he can start working with a physical therapist (PT) virtually to reduce his symptoms. Scott schedules an appointment with a PT of his choice.
Enabling providers to refer programs increases member engagement to care plans compared to recommendations by health plan outreach.
One week later
Wendy has her first coaching appointment and is provided with an approach rooted in cognitive behavioral therapy (CBT):
A personalized eating plan, within her budget
Prescribed metformin for weight loss
Guidance on medications, devices, and trackers to support progress
A recommended exercise plan
Tools to build health literacy skills
Regular calls with a registered dietitian & therapist
Wendy’s care team recommended a plan without GLP-1 medications, which is the case for 85% of members.

One month later
“I’ve been filling and taking my metformin prescription, received my scale and BP monitor and know how to use them to track my progress, all thanks to my coach. I’ve also had my first appointment with my dietitian and am excited to make new recipes. Tools that remind me to go walking and use hand weights keep me motivated. I’m talking with my therapist about some family and financial worries to help manage my depression and anxiety, and overall, I’m feeling supported in making healthy lifestyle changes.”

One year later
“I’ve lost over 35lbs! I went from stage 2 hypertension to stage 1, and now I only need to take half the dosage for my blood pressure medications. I’m learning how to better cope with life stressors and change my outlook on daily activities and choices. My primary care doctor is happy with my progress, and I feel more physically healthy, which I’ve noticed is making me feel better mentally, too.”
With Amwell Cardiometabolic Care by Vida
-
7-10%
weight lossachieved by members at one year without anti-obesity medications
-
61%
reductionin depression achieved at six months
-
55%
reductionin anxiety achieved at six months
-
$2K+
annual costs savingsper member
Enhance whole-person care
A whole-person approach to care acknowledges the interconnected relationship between behavioral and physical health and the benefits of treating them together. Through the Amwell platform, members can get care for a variety of health needs and address them over a lifetime.
Wendy’s health plan provided her with all the services she needed through a single, consolidated access point on the Amwell platform. With a streamlined enrollment experience, she was able to seamlessly begin her journey toward cardiometabolic health. And once she’s ready to move beyond her obesity and hypertension care, she can continue to access primary care, behavioral health, and other healthcare in the same place she’s familiar with – Amwell.

The result?
An improvement to Wendy’s wellbeing and a reduction in costs for her health plan.