Digital Urgent Care
for Health Systems

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Provide your patients with virtual care for minor conditions like the flu, rashes, and more.

Health systems can provide patients better access to appropriate care

With virtual video visits, hospitals and clinics across the U.S. can:

  • Improve access to care

    Improve access to care

    The average wait time to see a physician is 24 days, which results in patients turning to one point of access — the emergency department — for minor conditions.1

  • Fight against the spread of infectious disease

    Fight against the spread of infectious disease

    ED overcrowding and unbalanced staffing create challenges to delivering care safely and efficiently. To protect against viral infections, EDs must keep admissions low to focus their space and resources on managing infection risk.

  • Increase patient satisfaction

    Long wait times and limited options for care create poor experiences for patients, which has a direct impact on star‑ratings and brand reputation.

Amwell’s Digital Urgent Care solution can help you overcome access barriers and provide high‑quality virtual care.

Discover How 
  • 12017 Survey of Physician Appointment Wait Times, Merritt Hawkins, 2017
Patient on a telehealth call

“Ultimately, we want to be the primary site of care for all same‑day sick care. We want to provide the navigation, and be the source of care and information.”

— Dr. David Mishkin, Medical Director for Care On Demand, Baptist Health South Florida

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Our Digital Urgent Care Module supports your patients 24/7/365

Patient Engagement

Patient Engagement

The Digital Urgent Care Module allows you to scale up a complete virtual care infrastructure and gives you the means to drive patient utilization. Targeted, custom engagement services allow you to build awareness, acquire patients, and drive repeat utilization with high patient satisfaction rates.

Provider Support

Provider Support

The Amwell Medical Group is on call when your system needs online providers for wraparound support. AMG’s board-certified clinicians understand telehealth and make sure patients have access to quality, timely care for a variety of conditions.

A Digital Front Door

A Digital Front Door

Give your patients a digital front door for urgent care by branding Amwell’s app with your health system or integrating virtual care into your existing app. Connect your clinical workflows, track patient intake, and get real‑time eligibility and prescription data.

See It in Action

Request a demo to see our Digital Urgent Care solutions at work.

Request a Demo