Lifeline Telemedicine Service Launches in the Philippines

The team at Lifeline is pleased to announce their easy to use telemedicine platform is now available in the Philippines for their Lifeline members. The new service offers virtual medical services that connect medical professionals and patients seamlessly using a mobile app that has been successful in the United States.

The new platform will offer a real-time experience for Lifeline patients, offering everything from free video consultations with doctors, comprehensive patient education, free delivery of prescriptions and medications and free doctors/nurse home visits in the greater Metro Manila area. This comprehensive service will be offered as a monthly subscription plan for a fixed monthly fee of PHP 400 per member.

“All these services are combined in a single user experience with mobile app called myCare by Avizia, not available in any other country in Asia” … Michael Deakin, CEO Lifeline.

Lifeline is partnering with Philippine based company MyDocNow and US-based company Avizia, a pioneer in the delivery of a telehealth platform that works with large health systems and insurance providers to connect patients to healthcare specialists anywhere in the world.

Lifeline works through a call center, which is a 24/7 facility fully staffed by highly skilled nurses who are trained to perform basic triage, use the functions of telemedicine to manage the doctor/patient connection in order to facilitate a consultation and follow up with a patient and doctor satisfaction survey.

Since it is estimated that 65% of interactions with healthcare organizations will be conducted via mobile devices by 2018, Lifeline is proud to offer a streamlined mobile platform that will bring both Lifeline medical professionals and patients in the Philippines into the next generation of healthcare.

The company will offer its services to its 165,000 Lifeline members (via apps in Google and Apple app stores) under the name myCare by Avizia.

About Lifeline

Lifeline Rescue is the first and only dedicated “Emergency Quick Response” (EQR) service in the Philippines. Lifeline has seen more than 120,000 lives saved over the last 21 years and has a membership-based service covering up to 3.5 million people. Being the only fully-equipped ambulance rescue service able to respond to life-threatening situations. Within greater Metro Manila area, it offers a yearly membership program of PHP 1,000 for individual members which includes a range of free services and discounts.

About Avizia

Avizia is redefining healthcare with the only end-to-end telehealth platform that combines industry-leading video devices with software solutions to streamline care coordination, provider collaboration, and patient engagement. With solutions found throughout 36 countries and 37 of the top 100 hospital networks in the United States, Avizia is enabling continuity of care by connecting any patient to any provider in any place.

About MyDocNow

MyDocNow is a Philippine based company developing telemedicine applications for health care delivery companies.

Avizia was acquired by American Well in July of 2018. Information on this page refers to activities that occurred prior to the acquisition and are presented for historical context. Together we provide a comprehensive acute care offering—a full end-to-end telemedicine solution for health systems and their providers.