Aligned Telehealth Announces Partnership with American Well®

CALABASAS, Calif. –(BUSINESS WIRE)–Aligned Telehealth today announced a new partnership to extend its reach through American Well’s industry-defining telehealth offering by adding on-demand emergency/consult psychiatry, on-site psychiatric staffing and integrated behavioral health capabilities to American Well’s platform.

As American Well seeks to increase the adoption of its platform by acute care operators, hospitals, and health systems, this partnership with a psychiatric group with over 20 years of psychiatric hospitalist acute and emergency consultation experience was a natural fit. Aligned’s background as a psychiatric hospitalist group with a singular focus on behavioral health will allow it to add specialized telehealth capabilities beyond telepsychiatry, including on-demand consultation, ambulatory care integration and even correctional health services.

Aligned Telehealth is on pace to become the nation’s largest provider of on-demand telepsychiatry consults in emergency rooms and acute hospital medical floors, re-defining on-demand as a primary focus in addition to its traditional telepsychiatry, on-site services and customized technology/provider behavioral health solutions.

Demand for psychiatric and behavioral health services is at an all-time high, while the overall number and availability of providers continues to decrease at alarming rates. Addressing this trend, Aligned developed a proprietary platform, set of best practices and dedicated on-demand work flows leveraging a smaller number of total providers to deliver care to a greater number of locations and patients in a unique telehealth model.

Aligned’s focus on on-demand healthcare allows health systems to address high-risk patients in emergency departments brought in by suicide risk, chronic mental illness and substance abuse. This is particularly critical for those who may not have insurance or be under-insured and experience extremely limited access to ambulatory behavioral health support or unmanageable wait times to see a psychiatric prescriber.

Dr. Nitin Nanda, the founder and CEO of Aligned Telehealth, stated, “We are very pleased to be working with American Well. Their platform will allow our doctors to function more efficiently, provide more care and improve patient outcomes. Many patients in behavioral health emergencies, especially those afflicted by the current opiate epidemic can receive care rapidly via telepsychiatry. Our partnership will not only provide truly comprehensive crisis intervention but will allow patients to receive the best care possible while reducing the costs.”


American Well is a leading telehealth platform in the United States, connecting the nation’s largest hospitals, insurers, employers, and consumer electronics companies for the purpose of delivering healthcare anywhere. Highly-rated by KLAS for “ease of use” in the 2017 ABOUT Virtual Care Platforms report,* American Well is transforming healthcare by creating a first-of-its kind telehealth marketplace, the Exchange™, to deliver medical care seamlessly through technology. With its strong partnerships in the U.S. and global markets, as well as its direct-to-consumer service Amwell®, the company connects millions of people to the doctors they trust for live video visits for everything from urgent care to chronic care management and healthy living.

American Well’s software platform has the built-in capability for hospitals and healthcare providers to deliver care digitally, reaching beyond geography, with wrap around turn-key services to extend care beyond the four walls of a hospital and into the hands of consumers. With a decade of experience, American Well powers telehealth solutions for over 130 health systems comprised of 2,000 hospitals and 55 health plan partners with over 7,000 employers, covering over 150 million lives, and helping 1 in 3 Americans get the care they need, when and where they need it most. For more information, please visit

American Well, Amwell and The Exchange are registered trademarks or trademarks of American Well Corporation in the United States and other countries. All other trademarks used herein are the property of their respective owners.

*Telehealth Virtual Care Platforms 2017, September 2017, © KLAS 2018


Aligned Telehealth, Inc. provides on-site and telemedicine behavioral health solutions to hospitals, long-term care facilities, outpatient clinics and correctional programs. In addition, Aligned provides customized programs for ACOs and health plans tailored towards population health that promotes that the right care is delivered in the most cost-effective setting putting the patient at the center of care. For more information about Aligned Telehealth, please visit


Aligned Telehealth
Miles D. Kramer, 970-397-7683
Executive Vice President
American Well PR
Catherine Anderson