Webinar
Doing Well, Together
Episode 2: Optimizing staff resources and reducing costs with digital companions
A majority of patient’s health is impacted by factors outside a traditional healthcare visit. As a provider organization, how can you continue to impact a patient’s health in the space between visits?
Many organizations are incorporating digital companion programs to positively influence patient health before, between and after visits, while simultaneously optimizing staff resources and lowering costs.
Join us on Wednesday, June 26 at 11:30 am ET as Corewell Health discusses how it has incorporated digital companion programs into its existing workflows, including its ED Discharge program that has been a significant time and cost saver for the system. In just one year, the program drove a 5% reduction in ED readmissions, and a reduction in the number of staff needed to manage follow ups.
During the session, Corewell will share how these chat-based programs are:
- Optimizing staff time and resources
- Engaging with patients and escalating critical needs to care managers
- Improving patient outcomes
- Saving costs by reducing the number of readmissions
They’ll also discuss best practices and lessons learned from implementing these digital care companions. Register for this informative session today and come ready with questions for our presenter.
Speaker:
Erica Auger, Senior Director, Ambulatory Care Management, Corewell Health