Our leadership team

Phyllis Gotlib leads Amwell’s international operations. Prior to joining Amwell, Phyllis was Executive Partner at Flare Capital. She also served as co-founder and CEO of iMDsoft, a disruptive clinical information technology company that created innovative, market-leading solutions to streamline and optimize hospitals’ high-acuity care. Phyllis led iMDsoft from inception through its exponential international growth and ultimately to its acquisition by TPG Growth in 2012. Prior to iMDsoft, she founded PS Gluck, a lucrative diamond trade company which she managed for many years with her partner in the Israeli Diamond Exchange (IDE). After her departure from PS Gluck, Phyllis joined Tactic Capital Markets (TCM), a boutique investment firm, as a managing partner. At TCM, Phyllis began to focus on healthcare investments. In addition to her business ventures, Phyllis is an active philanthropist and social activist. She holds leadership roles on various not for profit organizations including Zahal Disabled Veterans Organization (ZDVO) and the Israel American Council (IAC). Phyllis works closely with Flare Capital’s entrepreneurs, providing deep healthcare technology insights and experience to support portfolio companies to become market leaders.

Since 2013, Brad Gay has served as Amwell’s Senior Vice President & General Counsel, with responsibility for the Company’s legal & regulatory affairs. In 2013, he was also appointed Secretary of NTN, a telehealth physician management company founded as a joint venture between Amwell and Anthem. Prior to joining Amwell, Brad was a member of the legal team at Dell EMC where he managed an international legal team dedicated to supporting a business unit with annual revenues of approximately $1 billion. In that position, Brad also managed a team of risk and compliance professionals tasked with ensuring the business unit’s regulatory compliance. While at EMC, Brad also held roles supporting the corporate development team on mergers & acquisitions, equity investments, technology transfers and other strategic licensing and go‑to‑market partnerships. Earlier in his career, Brad worked as a corporate transactional attorney at the international law firm Bingham McCutchen LLP, where he specialized in securities offerings, SEC compliance, mergers, financings and corporate governance matters. Brad holds a JD from Duke University School of Law and a BA from Middlebury College. He is admitted to practice law in Massachusetts.

Mark Hirschhorn is Chief Financial Officer of Amwell and oversees the financial aspects of the company, enterprise-wide optimization and capital allocation activities. Hirschhorn is a seasoned leader in the healthcare technology sector, bringing over three decades of expertise in financial and strategic operations. He joined Amwell from TapestryHealth where he served as CEO and formerly on its Board of Directors. Prior to that, he spent seven years at Teladoc Health, contributing as CFO and COO, and helping to successfully grow the company while establishing virtual care as a trusted healthcare delivery arm. He also played a pivotal role in the growth and strategic repositioning of Talkspace as its president and COO. Mark has also held CFO positions at several companies across technology, telecommunications, and life sciences companies.

Mark is on the Board of NextCare, one of the nation’s largest providers of urgent care. He holds a B.A and MBA from Rutgers University.

Kurt Knight is Amwell’s Chief Operating Officer. In his role, he oversees Amwell’s operational, clinical and administrative functions. 

Before being named to his current position, Kurt held other leadership roles with Amwell, including Senior Vice President of Business Operations, General Manager of Clinical Services and Senior Vice President of Corporate Development. 

Previously, Kurt was a project leader for Boston Consulting Group, guiding strategic and operational initiatives for healthcare enterprises. Before that, he worked for Hillrom leading the go-to-market strategy for new products in home care. Earlier in his career, he worked on various global public health initiatives with organizations such as the Bill & Melinda Gates Foundation, Save the Children and UNICEF.

Kurt is on the board of The Clinic by Cleveland Clinic. He earned an M.B.A. from Harvard University and an M.P.H. from Columbia University. He has a B.A. in Economics from Brigham Young University. 

Kathy Weiler is Amwell’s Executive Vice President, Chief Commercial and Growth Officer. In her role, she oversees the company’s growth strategy, driving strategic initiatives and leading business development, sales and account management, commercial enablement, marketing, and strategic and channel partnership teams. 

Prior to Amwell, Kathy served as Chief Consumer Officer at Optum, where she led consumerism across the enterprise. Preceding that, she was Chief Consumer Strategy Officer at UnitedHealth Group and the Chief Marketing and Experience Officer of Optum Health, leading marketing efforts for Optum Care and Optum’s Population Health Solutions, Complex Care Management, Medical Benefits Management, Behavioral Health, Prevention and Financial Services businesses. Kathy also served as Chief Marketing, Product and Digital Officer at Blue Cross and Blue Shield of Massachusetts, where she drove strategic growth and retention business objectives. 

Kathy holds a B.A. from Bowdoin College and an M.A. in International Economics and Finance from Brandeis University.   

Amber Howe is the Chief People Officer at Amwell, where she is responsible for leading and driving people strategies to support the organization’s business priorities. Amber also oversees Amwell’s human resources department, where her team supports all aspects of HR including talent and organizational development, training, culture, recruiting, and total rewards. Prior to joining Amwell, Amber was EVP, Chief Human Resources Officer at Beacon Health Options, where she served as the company’s Executive Vice President and Chief Human Resources Officer, leading HR transformation efforts and supporting people strategy. Prior to Beacon Health Options, Amber held senior HR leadership roles at Santander Bank, TD Bank and Citizens Bank. Her significant accomplishments extend beyond traditional HR competencies, and include achievements in areas of employee performance, training, retention, culture strength and recruiting. Amber received her Bachelors in Social Work from Calvin University, and her Masters of Public Administration from Grand Valley State University.

Meredith Dixon is Amwell’s Senior Vice President and General Manager of Clinical Services. In this role, she oversees clinical operations for Amwell’s affiliated clinical networks, Amwell Medical Group and Amwell Psychiatric Care. 

For more than 25 years, Meredith has held executive leadership roles in healthcare focused on practice management, clinical quality and safety, patient and provider experience, and bringing clinical products and services to market. She previously spent more than 17 years at CVS Health MinuteClinic, most recently as Vice President of Patient Care Delivery and Interim President of MinuteClinic. In this role, she led thousands of clinicians and served patients across a national ambulatory care system. 

Meredith earned an M.B.A. from Thomas Jefferson University, an M.S.N. from Kennesaw State University, and a B.S.N. from Wagner College. She is an APRN and board certified in family practice.

Vaughn Paunovich is Amwell’s Executive Vice President of Enterprise Platforms. In this role, he leads end-to-end product management, engineering and technology. 

Previously, Vaughn was with UnitedHealth Group as Senior Vice President of Strategic Partnerships and Emerging Businesses for OptumLabs. In this role, he led transformation efforts and the creation of breakthrough, integrated digital experiences. He also served as the Chief Information Officer for OptumHealth and OptumCare and as the company’s Vice President of Consumer Product Development. Before joining UnitedHealth, Vaughn held senior leadership roles and guided large-scale technology initiatives for Travelers, Wachovia Bank, Bank of America and GE. 

Vaughn has his B.S. in International Finance from the University at Albany, SUNY.