Whitepaper Activate personalized care between visits: How automated care supports patients and clinicians

Automation in healthcare uses advanced technologies to reduce the administrative burden on clinicians, improve efficiencies, streamline workflows, and empower teams to refocus their time on clinical work and operate at the top of their licenses. While there are many ways to incorporate automation into healthcare, chat-based programs—also known as automated care programs—are an increasingly popular type of automation designed to support both patients and providers.

Read this eBook to learn how automated care programs can impact common health system challenges such as staffing concerns, financial constraints, patient engagement, and addressing social determinants of health. The eBook also explores specific automate care program use cases, how to incorporate chats into workflows, and outlines the available Amwell programs.