Northwell Health sees outcomes-driven success with Amwell Automated Care Programs

Discover how Northwell Health leveraged Amwell Automated Care Programs to transform patient engagement, reduce costs, and improve clinical outcomes. This case study highlights the success of virtual companion technology in scaling care across 35+ specialties, including colonoscopy preparation, maternity care, and closing gaps in care.

What You’ll Learn:

• How Northwell reduced colonoscopy no-show rates by 48%, saving significant costs.
• Strategies to close gaps in care, achieving a 69% success rate in patient engagement.
• How maternity care programs identified 16% of pregnancies as high-risk, enabling timely interventions.
• The role of chat-based virtual companions in improving patient satisfaction (up to 96%).
• Insights into scaling care delivery while reducing readmission rates by 32%.