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Rethinking Health System Facility Strategy: Virtual Care and CapEx in a Post-COVID World

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Early in the pandemic, health systems were forced to discontinue elective procedures and close office locations to help limit the spread of the virus. While necessary, these closures created a substantial financial impact for health systems; health systems and hospitals lost an estimated $202.6 billion in revenue from March 1 to June 30. Even after in-person care has resumed and locations have re-opened, health systems are still struggling financially, and are now tasked with rethinking their operating models—including facility strategy.

In this webinar, Megan Director, senior director and expert partner at The Advisory Board Company, discussed how COVID-19 is changing healthcare facility strategy and how organizations can build facility resiliency moving forward. She was joined by David Kirschner, executive advisor at Amwell and the former chief financial officer for University of Rochester Medical Center and Boston Children’s Hospital, who discussed telehealth’s role in rethinking facility strategy.

Watch the webinar to learn:

  • How facility strategy has rapidly changed as a result of COVID-19
  • How your health system can build facility resiliency
  • The impact operationalizing hybrid care will have on CapEx
  • The role virtual care will play in your future facility strategy