Rethinking Health System Facility Strategy: Virtual Care and CapEx in a Post-COVID World

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Early in the pandemic, health systems were forced to discontinue elective procedures and close office locations to help limit the spread of the virus. While necessary, these closures created a substantial financial impact for health systems; health systems and hospitals lost an estimated $202.6 billion in revenue from March 1 to June 30. Even after in-person care has resumed and locations have re-opened, health systems are still struggling financially, and are now tasked with rethinking their operating models—including facility strategy.

In this webinar, Megan Director, senior director and expert partner at The Advisory Board Company, discussed how COVID-19 is changing healthcare facility strategy and how organizations can build facility resiliency moving forward. She was joined by David Kirschner, executive advisor at Amwell and the former chief financial officer for University of Rochester Medical Center and Boston Children’s Hospital, who discussed telehealth’s role in rethinking facility strategy.

Watch the webinar to learn:

  • How facility strategy has rapidly changed as a result of COVID-19
  • How your health system can build facility resiliency
  • The impact operationalizing hybrid care will have on CapEx
  • The role virtual care will play in your future facility strategy

Amwell powers telemedicine services for some of the nation's leading healthcare organizations

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Brian Wayling Assistant Vice President, Telehealth, Intermountain Healthcare

“Working with Amwell allowed us to launch Connect Care quickly, with a user interface that is easy...”

“Working with Amwell allowed us to launch Connect Care quickly, with a user interface that is easy for our patients to navigate. Support from the Amwell Medical Group also gave us the ability to provide 24/7/365 care for patients right out of the gate, and continues to ensure our service is always available with a wait time of five minutes or less. We appreciate the support and ongoing innovation that working with Amwell provides for our product.”

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Carey Officer Operational Vice President, Nemours Children's Health System

“Amwell’s platform is so easy for families and providers to use; it was a natural fit for Nemours.”

“Nemours puts patients and families at the center of everything we do, so as we started to think about providing care virtually it was absolutely essential that we still be able to deliver that type of patient and family-centered care. Amwell’s platform is so easy for families and providers to use; it was a natural fit for Nemours. Amwell continues to be the innovative leader in the telehealth space and continues to adopt to our changing needs.”

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Dr. Lo-Fu Tan Associate Medical Director of On Demand Medicine, Southwest Medical Associates

“Together we are making telemedicine an important and new entry point into our healthcare system...”

“Amwell’s approach to telehealth makes the products and services better. When we all share our knowledge and solutions, we advance the industry. Together we are making telemedicine an important and new entry point into our healthcare system, further advancing healthcare options for our patients.”