Mental Health: How the Pandemic Opened the Door to New Virtual Care Possibilities

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COVID-19 will have many long-lasting effects on the healthcare industry, but perhaps the most surprising is how the pandemic brought mental health to the forefront of the healthcare conversation. Once a taboo topic, behavioral health is now more openly discussed among peers, and the way we diagnose and treat mental health issues has also seen great evolution over the past year.

Children’s Health in Dallasone of the top children’s hospitals in the country, has been a leader in virtual mental healthcare long before the pandemic.

At the onset of COVID-19, the health system greatly expanded mental health access through virtual care and plans to keep virtual care programs in place through hybrid care models long after the pandemic subsides.

During this webinar, Children’s Health’s Dr. Sabrina Browne, Karen Kaighan, and Jason Isham discuss how it leverages virtual care in the schools and communities it serves to provide better access to needed behavioral health services.

Watch the webinar to learn how CMCD:

  • Adapted its school-based behavioral health program for virtual learning models
  • Quickly transitioned community clinic mental health providers to virtual care
  • Is building a hybrid (virtual + in-person) approach to behavioral healthcare
  • Plans to evolve and expand its school behavioral health programs

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Brian Wayling Assistant Vice President, Telehealth, Intermountain Healthcare

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“Working with Amwell allowed us to launch Connect Care quickly, with a user interface that is easy for our patients to navigate. Support from the Amwell Medical Group also gave us the ability to provide 24/7/365 care for patients right out of the gate, and continues to ensure our service is always available with a wait time of five minutes or less. We appreciate the support and ongoing innovation that working with Amwell provides for our product.”

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Carey Officer Operational Vice President, Nemours Children's Health System

“Amwell’s platform is so easy for families and providers to use; it was a natural fit for Nemours.”

“Nemours puts patients and families at the center of everything we do, so as we started to think about providing care virtually it was absolutely essential that we still be able to deliver that type of patient and family-centered care. Amwell’s platform is so easy for families and providers to use; it was a natural fit for Nemours. Amwell continues to be the innovative leader in the telehealth space and continues to adopt to our changing needs.”

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Dr. Lo-Fu Tan Associate Medical Director of On Demand Medicine, Southwest Medical Associates

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