Learning from the Pandemic: How Health Systems Are Optimizing Virtual Care for the Next Wave of COVID-19

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The initial surge in COVID-19 this spring placed tremendous stress on health systems, but it also generated valuable lessons on how to scale and operationalize virtual care across the enterprise. With COVID-19 cases surging across the country again this winter, many health systems are better prepared for the operational challenges ahead.

During this webinar, leaders from OU Health in Oklahoma City and Augusta University Health in Georgia discussed virtual care optimization and best practices for treating critically ill patients in rural communities amid the pandemic.

Watch the webinar to learn how these organizations are:
  • Reimagining critical-care consultations for rural hospitals
  • Building strong provider staffing and scheduling models based on provider feedback
  • Standardizing virtual care platforms and workflows across the enterprise
  • Simplifying the telehealth experience for providers

Amwell powers telemedicine services for some of the nation's leading healthcare organizations

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Brian Wayling Assistant Vice President, Telehealth, Intermountain Healthcare

“Working with Amwell allowed us to launch Connect Care quickly, with a user interface that is easy...”

“Working with Amwell allowed us to launch Connect Care quickly, with a user interface that is easy for our patients to navigate. Support from the Amwell Medical Group also gave us the ability to provide 24/7/365 care for patients right out of the gate, and continues to ensure our service is always available with a wait time of five minutes or less. We appreciate the support and ongoing innovation that working with Amwell provides for our product.”

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Carey Officer Operational Vice President, Nemours Children's Health System

“Amwell’s platform is so easy for families and providers to use; it was a natural fit for Nemours.”

“Nemours puts patients and families at the center of everything we do, so as we started to think about providing care virtually it was absolutely essential that we still be able to deliver that type of patient and family-centered care. Amwell’s platform is so easy for families and providers to use; it was a natural fit for Nemours. Amwell continues to be the innovative leader in the telehealth space and continues to adopt to our changing needs.”

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Dr. Lo-Fu Tan Associate Medical Director of On Demand Medicine, Southwest Medical Associates

“Together we are making telemedicine an important and new entry point into our healthcare system...”

“Amwell’s approach to telehealth makes the products and services better. When we all share our knowledge and solutions, we advance the industry. Together we are making telemedicine an important and new entry point into our healthcare system, further advancing healthcare options for our patients.”