Keeping Up with the Exponential Growth & Evolving Strategies of Virtual Behavioral Health

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While most of the nation and world are still in the throes of the pandemic, there have been some silver linings to emerge from this ongoing health crisis. Not only has mental health been talked about more openly than ever before, but many individuals are prioritizing their mental health and seeking needed care through new avenues—specifically virtual care. But just how prevalent is virtual behavioral health?

According to Blue Cross Blue Shield of Massachusetts, nearly three-quarters of its members’ mental health visits have been done virtually since the onset of the pandemic. And while many healthcare organizations have seen in-person visits return to near-normal levels, virtual behavioral health visits remain higher than ever.

But what does this mean and how does it change future mental healthcare strategies? In this panel discussion, top virtual behavioral health experts discuss the quickly evolving behavioral health landscape, emerging trends and technology fueling its growth, the role of telehealth in acute psychiatric care, and how healthcare organizations can design mental health programs to meet changing consumer needs and preferences.


Amwell powers telemedicine services for some of the nation's leading healthcare organizations

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Brian Wayling Assistant Vice President, Telehealth, Intermountain Healthcare

“Working with Amwell allowed us to launch Connect Care quickly, with a user interface that is easy...”

“Working with Amwell allowed us to launch Connect Care quickly, with a user interface that is easy for our patients to navigate. Support from the Amwell Medical Group also gave us the ability to provide 24/7/365 care for patients right out of the gate, and continues to ensure our service is always available with a wait time of five minutes or less. We appreciate the support and ongoing innovation that working with Amwell provides for our product.”

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Carey Officer Operational Vice President, Nemours Children's Health System

“Amwell’s platform is so easy for families and providers to use; it was a natural fit for Nemours.”

“Nemours puts patients and families at the center of everything we do, so as we started to think about providing care virtually it was absolutely essential that we still be able to deliver that type of patient and family-centered care. Amwell’s platform is so easy for families and providers to use; it was a natural fit for Nemours. Amwell continues to be the innovative leader in the telehealth space and continues to adopt to our changing needs.”

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Dr. Lo-Fu Tan Associate Medical Director of On Demand Medicine, Southwest Medical Associates

“Together we are making telemedicine an important and new entry point into our healthcare system...”

“Amwell’s approach to telehealth makes the products and services better. When we all share our knowledge and solutions, we advance the industry. Together we are making telemedicine an important and new entry point into our healthcare system, further advancing healthcare options for our patients.”