Improving Medicare Advantage Star Ratings Utilizing Telehealth

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With the growing popularity of Medicare Advantage plans, private payers are finding the market increasingly competitive for attracting new enrollees and increasing revenue. Each year, the Centers for Medicare & Medicaid Services (CMS) releases 5-star ratings for each private payer Medicare Advantage plan, and plans show increased or decreased enrollment in their plans based on how well they do within the CMS Star Ratings System.

Dr. Sylvia Romm, Vice President of Clinical Transformation at Amwell, reveals how telehealth can help health plans improve CMS star ratings by actively engaging members and delivering better, more frequent care.

 

Amwell powers telemedicine services for some of the nation's leading healthcare organizations

Picture of Brian Wayling

Brian Wayling Assistant Vice President, Telehealth, Intermountain Healthcare

“Working with Amwell allowed us to launch Connect Care quickly, with a user interface that is easy...”

“Working with Amwell allowed us to launch Connect Care quickly, with a user interface that is easy for our patients to navigate. Support from the Amwell Medical Group also gave us the ability to provide 24/7/365 care for patients right out of the gate, and continues to ensure our service is always available with a wait time of five minutes or less. We appreciate the support and ongoing innovation that working with Amwell provides for our product.”

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Carey Officer Operational Vice President, Nemours Children's Health System

“Amwell’s platform is so easy for families and providers to use; it was a natural fit for Nemours.”

“Nemours puts patients and families at the center of everything we do, so as we started to think about providing care virtually it was absolutely essential that we still be able to deliver that type of patient and family-centered care. Amwell’s platform is so easy for families and providers to use; it was a natural fit for Nemours. Amwell continues to be the innovative leader in the telehealth space and continues to adopt to our changing needs.”

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Dr. Lo-Fu Tan Associate Medical Director of On Demand Medicine, Southwest Medical Associates

“Together we are making telemedicine an important and new entry point into our healthcare system...”

“Amwell’s approach to telehealth makes the products and services better. When we all share our knowledge and solutions, we advance the industry. Together we are making telemedicine an important and new entry point into our healthcare system, further advancing healthcare options for our patients.”

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