With the growing popularity of Medicare Advantage plans, private payers are finding the market increasingly competitive for attracting new enrollees and increasing revenue. Each year, the Centers for Medicare & Medicaid Services (CMS) releases 5-star ratings for each private payer Medicare Advantage plan, and plans show increased or decreased enrollment in their plans based on how well they do within the CMS Star Ratings System.
Dr. Sylvia Romm, Vice President of Clinical Transformation at Amwell, reveals how telehealth can help health plans improve CMS star ratings by actively engaging members and delivering better, more frequent care.