Cleveland Clinic Indian River Hospital Improves Acute Behavioral Health Access and Response Time With Telepsychiatry
Indian River Hospital partnered with Amwell to provide virtual acute psychiatry consults. The average response time for a behavioral health consult dropped dramatically.
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At Cleveland Clinic Indian River Hospital, behavioral health consults in the ED had become a major pain point. The hospital’s staff psychiatrists were overworked. This led to poor outcomes and higher costs, and resulted in frustrated psychiatrists, which caused high turnover.
Read the case study to find out how Indian River Hospital:
- Decreased ED psychiatry consult time from 24 hours to less than 30 minutes
- Cut average time to transfer out of ED to less than 4 hours
- Reduced turnover rates among staff psychiatrists