Flexible, Scalable Telehealth with Amwell Now: Two Health Systems Respond to COVID-19

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For years before COVID-19, Amwell’s enterprise telehealth solutions had emphasized customization, data security, and seamless integration with EHRs and clinical workflows. While those elements have remained as important as ever, the pandemic has also created an urgent need for seamless, easy-to-use video connectivity for patients and providers.

In response to this need, Amwell developed Amwell Now, a lightweight, intuitive, and secure solution for video visits that prioritizes simple connectivity and rapid implementation. Find out how two of the nation’s leading health systems, Indiana University Health and Baystate Health, deployed Amwell Now to scale their telehealth operations and ensure their continued ability to deliver high-quality care to their patients during the pandemic.


Amwell powers telemedicine services for some of the nation's leading healthcare organizations

Picture of Brian Wayling

Brian Wayling Assistant Vice President, Telehealth, Intermountain Healthcare

“Working with Amwell allowed us to launch Connect Care quickly, with a user interface that is easy...”

“Working with Amwell allowed us to launch Connect Care quickly, with a user interface that is easy for our patients to navigate. Support from the Amwell Medical Group also gave us the ability to provide 24/7/365 care for patients right out of the gate, and continues to ensure our service is always available with a wait time of five minutes or less. We appreciate the support and ongoing innovation that working with Amwell provides for our product.”

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Carey Officer Operational Vice President, Nemours Children's Health System

“Amwell’s platform is so easy for families and providers to use; it was a natural fit for Nemours.”

“Nemours puts patients and families at the center of everything we do, so as we started to think about providing care virtually it was absolutely essential that we still be able to deliver that type of patient and family-centered care. Amwell’s platform is so easy for families and providers to use; it was a natural fit for Nemours. Amwell continues to be the innovative leader in the telehealth space and continues to adopt to our changing needs.”

Picture of Dr. Lo-Fu Tan

Dr. Lo-Fu Tan Associate Medical Director of On Demand Medicine, Southwest Medical Associates

“Together we are making telemedicine an important and new entry point into our healthcare system...”

“Amwell’s approach to telehealth makes the products and services better. When we all share our knowledge and solutions, we advance the industry. Together we are making telemedicine an important and new entry point into our healthcare system, further advancing healthcare options for our patients.”