Insights from a Texas Children’s Health Plan Membership Survey
Texas Children’s Health Plan (TCHP), a Houston-based Medicaid plan, recently conducted a survey of its telehealth enrollees to answer key questions around Medicaid member telehealth usage, including:
Are some members more likely to use telehealth than others?
- Do Medicaid members see value in telehealth?
- Do barriers traditionally associated with telehealth and Medicaid impact engagement and utilization?
In this eBook, we dig into those survey findings and reveal valuable insights around telehealth enrollment, utilization, marketing, and engagement. Taken together, these findings paint a clearer picture for healthcare organizations looking to better engage Medicaid members in telehealth.