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Wellstar Health System, a large nonprofit health system in Georgia, was using telehealth primarily in the inpatient setting as COVID-19 began to spread in March 2020. In response to the pandemic, Wellstar deployed telehealth across its enterprise and the full spectrum of care—from inpatient to ambulatory care—accelerating the timeline and escalating the scale of its telehealth strategy. Read this case study to learn how the health system:
- Engaged more than 60% of its medical group providers in telehealth
- Conducted more than 42,000 ambulatory care video visits within six weeks
- Expanded telehealth into ICUs and med-surg units to better care for patients and limit PPE use
- Developed a six-step strategy for rapid provider adoption of telehealth