2022 Frost & Sullivan Best Practices Awards – Amwell awarded for Customer Value Leadership in North America virtual care

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Frost & Sullivan identifies and evaluates growth opportunities across multiple markets, technologies, and regions of the world, identifying companies that consistently develop growth strategies based on a visionary understanding of the future and effectively address new challenges and opportunities.

Frost & Sullivan recognizes Amwell for its valuable achievements with the 2022 Best Practices Customer Value Leadership Award for virtual care in North America. Amwell is recognized for being at the forefront of innovation and growth by broadening its product portfolio and creating new products, solutions, and services that meet ever-evolving customer needs and advance the overall market.

“Unlike other competitors, Amwell builds its platform by collaborating closely with various stakeholders and partners to evolve alongside market needs and trends. In June 2021, the company announced its acquisition of SilverCloud Health, a digital mental health platform, and Conversa Health, a pioneer in automated virtual healthcare. These strategic moves strengthen Amwell’s position in the market, offering differentiated value to current and future clients, such as virtual care solutions for mental wellbeing.” – Azza Fazar, Best Practices Research Analyst

Download the report for more about:

  • Frost & Sullivan’s award criteria based on business and customer impact
  • Amwell’s customer-centric approach to technology development
  • How Amwell aligns with clients pre- and post-purchase to deliver success

Amwell powers telemedicine services for some of the nation's leading healthcare organizations

Picture of Brian Wayling

Brian Wayling Assistant Vice President, Telehealth, Intermountain Healthcare

“Working with Amwell allowed us to launch Connect Care quickly, with a user interface that is easy...”

“Working with Amwell allowed us to launch Connect Care quickly, with a user interface that is easy for our patients to navigate. Support from the Amwell Medical Group also gave us the ability to provide 24/7/365 care for patients right out of the gate, and continues to ensure our service is always available with a wait time of five minutes or less. We appreciate the support and ongoing innovation that working with Amwell provides for our product.”

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Carey Officer Operational Vice President, Nemours Children's Health System

“Amwell’s platform is so easy for families and providers to use; it was a natural fit for Nemours.”

“Nemours puts patients and families at the center of everything we do, so as we started to think about providing care virtually it was absolutely essential that we still be able to deliver that type of patient and family-centered care. Amwell’s platform is so easy for families and providers to use; it was a natural fit for Nemours. Amwell continues to be the innovative leader in the telehealth space and continues to adopt to our changing needs.”

Picture of Dr. Lo-Fu Tan

Dr. Lo-Fu Tan Associate Medical Director of On Demand Medicine, Southwest Medical Associates

“Together we are making telemedicine an important and new entry point into our healthcare system...”

“Amwell’s approach to telehealth makes the products and services better. When we all share our knowledge and solutions, we advance the industry. Together we are making telemedicine an important and new entry point into our healthcare system, further advancing healthcare options for our patients.”