Amwell Blog

It’s a Marathon Not a Sprint: Choosing a Telehealth Partner to Help you Win the Race Against COVID-19 and Beyond

In lockstep with the nation and stakeholders across the globe, the healthcare industry is in a race against the virus called COVID-19. As cases continue to soar, medical professionals are struggling to keep up. We’ve seen telehealth emerge as a strong partner in the struggle, helping to ease the burden on traditional care settings while […]

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Intermountain Healthcare: Optimizing the Provider Experience Through Telehealth Interoperability

In part one of our interview with Intermountain Healthcare, we discussed the health system’s approach to telehealth interoperability from the perspective of the patient. Part two features Tim Lovell, Director of Operations for Intermountain Connect Care, and Bryan Wang, Connect Care Product Manager, as they talk about Intermountain’s EMR integrations. Did you launch Connect Care […]

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Intermountain Healthcare: Optimizing the Patient Experience Through Telehealth Interoperability

Intermountain Healthcare, a not-for-profit integrated health system headquartered in Utah, has built a robust virtual health program that includes Connect Care, its direct-to-consumer telehealth service and Connect Care Pro, its acute care program. As a healthcare innovator, Intermountain has worked diligently to put in place both patient-facing and back-end integrations needed for successful enterprise-wide telehealth […]

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Telehealth and COVID-19 Testing Clarifying the role that telehealth plays in COVID-19 testing is essential at a time when many patients are anxious and confused

Patients are increasingly confused about COVID-19 testing. At Amwell Medical Group (AMG), we have seen a sharp uptick in test-related questions and calls to our network operations center, and we wish to explain and clarify the role that telehealth plays in COVID-19 testing. The current backdrop of COVID-19 testing Although the Centers for Disease Control […]

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Telehealth and Urgent Care During COVID-19 While telehealth is well positioned to help mitigate the impact and spread of COVID-19, it is not an emergency care service

Americans who are sheltering at home and worried about COVID-19 are increasingly turning to virtual care, as are those seeking routine urgent care unrelated to COVID-19. At Amwell, we are seeing an unprecedented surge in demand for our services each day. We are working around the clock to scale capacity, onboard new providers, and ramp […]

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